‘Expired tablets’ woman claims abuse

2017-09-21 06:00
A patient has accused this health care facility workers of victimization after she complained about expired medicine. PHOTO: Mandla Mahashe

A patient has accused this health care facility workers of victimization after she complained about expired medicine. PHOTO: Mandla Mahashe

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After City Vision published an article about a woman patient receiving expired medicines at a local clinic, authorities have urged people to make use of the government’s hotline to report unsatisfactory service provision in any of its departments.

Last week, we published a story headlined: “Woman says she was given expired tablets”, 13 September 2017, in which the patient claimed to have been given old tablets.

The 36-year-old woman, who asked not to be named, sounded very bitter and fearful after her ordeal.

On the same day that the woman visited the hospital again, City Vision reporters received a call from the woman’s husband, alleging that she had been sitting in the waiting room for hours on end without assistance.

“They said that they could not find her folder and that she must wait. She waited for hours and when she decided to enquire, the Sister in Charge told he that she must wait since she had run to the media,” he said.

He added that he was shocked to learn that his wife was being victimised for blowing the whistle on bad service.

Departmental spokesperson Monique Johnson encouraged patients to speak to the manager and lay a formal complaint when they are mistreated.

“Management of the facility will investigate the allegation and address the matter with the client once the investigation has been concluded. Patients can call 0860142142 or 0797691207.

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