IT boffin empowers cashiers

2017-03-30 06:02
Aviwe Stemela and Anelisa Mvumbi ready to serve you.

Aviwe Stemela and Anelisa Mvumbi ready to serve you.

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Cashiers are literally at the receiving end of rumpy custormers, which is why IT entrepreneur Sigqibo Pangabantu designed a course to empower them.

Yoto Technologies founder Pangabantu, said his in the computing world, he found it necessary to look beyond technology.

“Our focus is on customer service more than just teaching people to use the cash register. We want to change the way cashiers give service, especially in the townships,” he said.

Yoto Technologies offers accredited cashier courses and has trained more 2000 learners since 2013.

“We have two branches, in Khayelitsha and King Williamstown.

About 1800 cashiers have been trainedand in gainful employment. We receive feedback from them on daily basis,” he said.

Pangabantu said he smiles whenever he thinks that his company “is giving all the unemployed individuals an opportunity to find work”.

“We have 90 percent success rate in young people finding employment,” he boasted.

Aviwe Stemela, one of his trainees, is now working for Yoto Technologies.

“He is young and very intelligent. He is at the cutting edge of IT, developing software and looking at our technical needs,” he said.

Anelisa Mvumbi, described as one of the best facilitators in the company, was trained in 2015 and found work elsewhere but she is back. “We brought her back because of her facilitation skills and she loves teaching others to excel,” he said.

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