Concern over new billing system  continues

2017-02-09 06:02

RESIDENTS are invited to attend a special community meeting that will be held at V. Moonsamy Hall in Buffelsdale on 16 February.
The aim of a meeting is to discuss the recent events concerning the sudden rise in metro billing that has affected many residents in Tongaat.
Ward councillor Dolly Munien said in a statement: “It has become apparent that an urgent meeting needs to be arranged in order to address the current situation. My office together with other municipal departments have been increasingly inundated with enquiries and complaints from the general public.
“Most noted was the inconvenience caused to the elderly, pensioners and unemployed grantees, who clearly cannot afford the excessive amounts reflected on the bills and are continuously seeking to find some respite, albeit with little to no assistance.”
Munien said without proper communication from the municipality, it is becoming quite a challenge for her office to assist the “voting, rate-paying” public who are demanding answers and some sort of action, with regards to rebates and payment arrangements.
“Numerous letters, phone calls and e-mails have been forwarded to the respective departments and people in charge, trying to get some kind of comment and confirmation as to dates and venues, in order to set up possible times for municipality officials to address the community of Tongaat and neighbouring areas, in an effort to resolve the ongoing problem of the exorbitant charges incurred due to the new billing put into place.
“It is absolutely imperative that this concern be addressed with utmost urgency, so as to alleviate the stress and tensions brewing within the communities.”
Protests have been planned in some local areas to highlight the severity of the issue.

Munien urged other councillors and government representatives to intervene and act cohesively in order to restore the peace and calm in the minds of the affected majority.

- Supplied.


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