Funeral parlour owners taught technology

2015-05-14 06:00

SINCE funerals are a thriving industry Old Mutual hosted a workshop aimed at encouraging the parlour owners to adopt technology for business solutions. The workshop was hosted at Protea Hotel last week.

Old Mutual communication consultant Silindile Gumede said the event was successful and more than 100 funeral parlour owners attended.

“We had business owners from across Pietermaritzburg. The forum provided a great discussion and networking platform,” said Gumede­.

Asked what prompted the event she said many South Africans place great importance on saying goodbye to their loved ones. Our interest in the funeral business is in working together with business owners to ensure that these investments by South Africans are properly protected.”

“Dealing with information technology can be daunting for anyone. While funeral undertakers are successful business people in their own right, they often have limited access to formal business management training.

“Many still run their businesses using only pen and paper, and this can often be risky.

“These workshops aim to ease entrepreneurs into using digital technology and empower them to improve their sustainability and competitiveness, and to equip them to better serve their clients,” said

Old Mutual area manager for coastal provinces Khaya Ndamase.

The workshop provided a forum for funeral parlours owners to engage with relevant authorities such as the Department of Home Affairs.

“This is an important opportunity for KwaZulu-Natal’s funerals businesses to be empowered with information about registration, compliance and access to services,” said Ndamase.

Gumede said the workshops will take place countrywide

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