Consumers to be briefed

2016-03-30 06:00

QWAQWA. – Unsuspecting people often fall prey to unscrupulous businesses and lose millions of their hard-earned cash on shady deals.

These include being sold defective electronic devices, offered substandard workmanship and provided underhanded agreements with, for instance, cellular phone contracts.

To create awareness of this, the Department of Economic, Small Business Development, Tourism and Environmental Affairs will host World Consumer Rights Day celebrations on Thurday (31/03) at the Charles Mopeli Stadium in Qwaqwa.

The aim is to promote awareness among consumers about their rights and responsibilities in case of unfair business treatment. Members of the community will also be informed about the services offered by the department free of charge.

In his budget vote speech, MEC Sam Mashinini promised that action would be taken.

“The office of the Consumer Protector will continue to take up all these cases and fight these harmful business practices. Work done through this office continues to resolve many cases. Consumer complaints totalling R13,8 million have been finalised and money has been returned to consumers.”

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