Post Office warns public about scam

2017-04-26 06:02

The South African Post Office (Sapo) has warned members of the public to be on the alert for a parcel delivery scam aimed at defrauding them.

According to the Post Office, people are being contacted telephonically by persons pretending to be from the customs division of the Post Office.

The caller informs them that a parcel is ready for collection, provided they first pay money into an account. The caller would usually say that the money is for customs duties and courier fees.

“Members of the public are directed to a website that appears similar to the Speed Services website. The phone number, however, is in the United Kingdom with a prefix of +44.

“Customers are also given a pin which they have to enter before they can ‘track’ the fictitious parcel,” stated the Post Office.

The Post Office says that it does not use pin numbers for its tracking service.

“The Post Office does not require customers to make any bank deposit before parcels are released.

“In instances where the South African Revenue Service (Sars) levies import tax on parcels from abroad, the import tax must paid at the Post Office counter when the item is collected. The customer will receive a receipt for this payment.”

According to Sapo, in instances where it has the cellphone number of the recipient, the customer will receive an SMS requesting him or her to collect the parcel at a specific Post Office branch.

“The SMS will not request that funds be deposited into an account.”

It was further revealed that in one of the reported cases a member of the public was requested to pay R1 500 in courier charges and R2 000 in customs fees.

Members of the public that have information regarding this scam, are requested to call the South African Police or the Post Office’s Crime buster Hotline on 0800-020-070.

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