Business owner praises security officers

2017-07-20 06:02
A local business owner says he is thankful to two armed response officers, Roy Hammond and Chris Kleinbooi, for ‘going the extra mile’ after a recent break-in.         Photo:SUPPLIED

A local business owner says he is thankful to two armed response officers, Roy Hammond and Chris Kleinbooi, for ‘going the extra mile’ after a recent break-in. Photo:SUPPLIED

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A local business owner says he is thankful to two armed response officers for ‘going the extra mile’ after a recent break-in.

The Fidelity ADT monitoring centre received an alarm signal from a business in Rhebok Street in Humansdorp on Tuesday 20 June 2017, and dispatched armed response officers Roy Hammond and Chris Kleinbooi to investigate.

“When they arrived at our client’s premises, they found that the alarm system had been significantly damaged in a likely attempt by the suspected burglars to prevent the alarm signal from reaching our monitoring centre. Their sabotage efforts thankfully failed, and we were able to respond,” says Ryan Britz, branch manager for Fidelity ADT in Humansdorp.

The officers searched the premises but found no sign of the alleged suspects.

“Our monitoring centre contacted the client and asked that he come to the scene while police also soon arrived. Together, the property was searched and the client confirmed that no items were stolen. The only damage seemed to be to his alarm system,” says Britz.

The owner left the scene only to return later as he was too concerned and upset by the events. It was then when he found the officers still at the premises, making sure that everything remained in a safe condition until a technician could assist in fixing the alarm system.

“I would like to thank you for the service afforded at the time of the break-in. Thank you also for timeously repairing the alarm system. Having also spent the cold night with them makes one realise that it is not the most comfortable job at night,” wrote the owner in an email to Fidelity ADT.

Britz recommends that business owners make sure that their security alarm panels are located in places where any would-be criminal cannot easily or quickly gain access to them.

“Contact your security company and ask them if they can help move the panel to a different spot. They can also give you advice on whether or not your system offers you the best possible protection and can recommend any newer technologies which might be available to look after your assets.”

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