Fifteen percent of meters ‘estimated’ in June

2015-08-26 06:00

REFUSING to allow meter readers onto your property at any time, might result in the electricity supply to your home being cut and only reconnected pending payment of the reconnection fee.

This was reported at a recent executive commit-tee meeting when meter-reading statistics were presented.

According to the statistics for June, 85% of meters in the municipality were properly read and 15% estimated. Comparing previous month’s statistics, on average over 80% of meters are read every month.

However, the report stated that this is not where it should be.

The municipality set a goal of between 90% to 95% of meters to be read by the end of June.

“We are not where we expected to be.

“We have streamlined our processes in terms of analysing the estimated meters and further assessment and guidance is received from the task team as an additional attempt in arresting the issue of estimated meters,” read the report.

The reports also stated that regular inaccessibility of properties for any reason will result in bills being estimated.

Letters are placed on the property to notify owners that the readers have been to the premises and that they should contact the business unit to obtain the necessary forms to submit monthly readings.

“If an account is estimated for more than three months due to the meters not being accessible, your services will be disconnected without further notice,” stated the letter.

According to municipal electricity by-laws, “any person who shall refuse admittance ... to a duly authorised officer of the council carrying out the provisions of these by-laws or shall obstruct any officer carrying out any duty connected with or relating thereto shall be guilty of an offence”.

Failure to obey these by-laws will result in the disconnection of the supply.

“The department has the right to disconnect any installation upon the breach of any of the electricity supply by-laws ... after three days notice,” the letter stated.

Late-night meter readers will continue to operate until such time that the municipality gets the readings of inaccessible properties during working hours

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