Council tenants feel ‘bullied’

2016-07-27 06:00
Bridget Phillips (front, left), a resident of Nyala Flats in Manor, says her electricity was disconnected despite paying towards her account.               PHOTO: Kailene Pillay

Bridget Phillips (front, left), a resident of Nyala Flats in Manor, says her electricity was disconnected despite paying towards her account. PHOTO: Kailene Pillay

Multimedia   ·   User Galleries   ·   News in Pictures Send us your pictures  ·  Send us your stories

THE Msunduzi Municipality is giving a lifeline to pensioners renting council flats, but says it will deal harshly with illegal tenants and those unwilling to prove their indigent status.

The council’s comments come after residents of the Manor Flats complained that the municipality was using strong-arm tactics to coerce them into signing new leases with higher rentals.

However, municipal spokeswoman Nqobile Madonda said they can help tenants who prove their low-income status by bringing relevant documentation. She added tenants had no choice but to sign the new leases in order to continue living in the council flats.

The good news was that the council had discussed the situation with all its rental stock and resolved that a standard R500 a month rental would be set for state pensioners. In addition, they would have their debts written off.

Madonda said tenants who claim to be low-income earners must come with their documentation­ to prove their income so the municipality­ can determine the category into which they fall. However, only four tenants had come forward with documentation so far.

“In general, people do not want to comply and continue not to pay rent.

“The poor tenants must advise what they can afford to pay towards their debt, and we can request the council to consider their plight.

“Various options are available, but people must come forward as individual tenants.”

The municipality started disconnecting electricity for the non-payment of rent and electricity at a block of flats in Manor last week.

“Once they complete their new lease and comply with the municipality’s requirements, we will inform the electricity department to reconnect them. They have to sign the lease as it is a council resolution, and that is legal and binding,” Madonda said.

But tearful residents claim council was “heartless” to disconnect their electricity during winter, resulting in their children suffering.

“I had my baby outside in the cold until 11pm, waiting for my electricity to be reconnected,” said one.

Although many residents agreed that their electricity accounts were in arrears, they said they had arranged with the municipality in 2014 to pay what they could afford.

“We have been paying the municipality according to the arrangements we made. Everything was going fine until these new leases came about. Now they are bulling us into signing the leases by cutting our lights,” said Banu Vally.

However, Madonda said most tenants were paying less than what they had agreed to pay, “and that is unacceptable”.

A number of families had receipts proving they had made a payment last week.

“It came as a shock to us because we paid toward our accounts. When we called to query why we were being disconnected, we were told to go to [municipal offices] Gallwey Lane to sort out the issue,” said resident, Bridget Phillips.

Madonda said that no threats were made to the tenants, but council asked them to come forward and discuss their situation.

“Tenants must understand that municipal employees have to implement the resolution, and that non-payment is unacceptable. Why do people not want to verify their information?”

Madonda added that the tenants should seek alternative accommodation if they could not comply with the municipality’s requirements.

DA mayoral candidate Mergan Chetty, who assisted the Manor residents, deemed Msunduzi municipality’s actions “unforgivable”.

He said the residents had called him around midday on the Tuesday for help in getting their electricity reconnected.

“When they showed me their receipts for what they had paid towards their accounts as recently as this week, I knew they had been dealt the short end of the stick. I had to help,” he said.

Chetty made numerous calls to council members and municipal managers, and waited until 10.30pm with the residents until their electricity was reconnected.

“The council is losing the battle against the tenants, and now they are using underhanded tactics against them. This is not fair,” he said.

Chetty said the fact that tenants had receipts showed that although they “battle to make ends meet, they still made payment”.

He called on the municipality to be open with residents and tell them what is really going on.

“They are people too and we cannot treat people like this. They will have nowhere to go if they are kicked out of Manor,” he said.

Join the conversation!

24.com encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions.
NEXT ON NEWS24X

Inside News24

 
PARTNER CONTENT
INFOGRAPHIC: New thinking required for retirement

Everything we believe about retirement is fast becoming outdated.

PARTNER CONTENT
WATCH: How education can change a life

A university education gives students the chance to create a better future for themselves, their families and to opportunity achieve their dreams.

/News

Book flights

Compare, Book, Fly

Traffic Alerts
There are new stories on the homepage. Click here to see them.
 
English
Afrikaans
isiZulu

Hello 

Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.


Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Settings

Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.




Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.