Edendale Hospital wins gold

2017-08-09 06:02

EDENDALE Hospital has once again proved that there are rewards for health workers who dedicate themselves to the service of their patients and the public.

This, after winning the coveted “gold” award for Best Batho Pele Team of the Year at the recent KZN Premier’s Service Excellence Awards.

Batho Pele (People First) is an initiative by government that enhances the quality and accessibility of government services by improving efficiency and accountability for recipients of public goods and services.

It has 11 principles, which include increased access to services, higher levels of courtesy, as well as ensuring remedial action where failures and mistakes may arise.

The win by Edendale Hospital has drawn praise from KZN Health MEC Dr Sibongiseni Dhlomo, who described the hospital as a “shining example of its commitment to service delivery that should be emulated by all hospitals in the province”.

The hospital’s competition entry highlighted its commitment to upholding the Batho Pele principles, the community outreach work it does as well as the many other collective and individual awards that it has amassed in recent years.

Edendale Hospital has been instrumental in the establishment of 90 community gardens, which helps with cost-effective sustenance and promotes a healthy diet.

The project not only promotes nutrition, it reduces the number of people who default in their medication due to a lack of food.

The hospital also conducts health education visits to taverns, churches, taxi ranks, malls and tertiary institutions, and is involved in door-to-door health and drug awareness campaigns at schools and at local community policy forums.

Such efforts have gone a long way towards encouraging people to prevent diseases, as opposed to relying on treatment, which is expensive and complex.

After an extensive adjudicating process, including a survey involving patients, the judges were convinced that Edendale Hospital was the winner out of six government departments that had entered.

Hospital Chief Executive Officer Zanele­ Ndwandwe said she is pleased with the achievement, and described it as a “milestone”.

This victory is the latest in a string of accolades of Edendale Hospital, which previously won several MEC and Premier’s Excellence Awards in consecutive years as well as an award that was won by Dr Robert Wise for the “Saving Blood, Saving Lives” project at the 40th International Hospital Federation Conference in 2016.

Dhlomo was elated about the win.

“We congratulate Edendale Hospital on winning this award. We hope it will inspire people in other health facilities to work harder to put people first, and continue to save lives and provide the best level of health care possible.

“As a doctor by profession, it brings me great joy to see fellow health professionals take their job seriously in this manner, by putting people first.”

- Supplied

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