Mayor warns residents against water wastage

2016-11-09 06:01
< The municipality is fighting against water wastage.          PHOTO: NCEBA DLADLA

< The municipality is fighting against water wastage. PHOTO: NCEBA DLADLA

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NELSON Mandela Bay mayor Athol Trollip is concerned about the state of water supply in the metro because the city did not have enough water to serve its residents’ demands, municipal spokesperson Mthubanzi Mniki said.

He said the mayor was calling on residents to reduce their water usage by 15%.

“He is adamant that every leak or pipe burst must be reported to the operations centre so that it can be attended to,” he said.

Trollip is aware, as are most residents, that the turnaround time in attending to leaks is often much longer than anticipated. It is about 15 days at this stage. Pipe bursts, where water is gushing out, receive priority over slower leaks.

Residents should phone 0800 205 050 in the event of any municipal water wastage being spotted.

The water customer care service, of which the operations centre forms the core, was adjudged to be the best of all metro centres in the country last year.

The Water Research Commission led a benchmarking initiative investigating various aspects of municipal water operations.

“Our metro still has a way to go in actually dealing with water loss, but our nerve centre is top-class,” Trollip said.

Accompanied by mayoral committee infrastructure and engineering member Annette Lovemore, the mayor visited the operations centre.

Both paid tribute to the hardworking agents at the centre who run a 24/7 service.

Residents are also welcome to e-mail their concerns to waterleaks@mandelametro.gov.za.

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