LETTER: I appreciate the service and attitude at Retreat day hospital

2016-01-19 06:00

It was with great joy that I saw how committed the health staff were during the festive season at Retreat Day hospital (community health centre) when I visited there.

On behalf of the Retreat, Steenberg, Lavender Hill, Capricorn, Heathfield and our squatter communities, I would like to thank the staff for their dedication.

They always showed love, respect and good service delivery under tremendous stress and pressure from those few unappreciated ones. Irrespective of the high patient load, especially with the violence, gunshots and stabbing incidents as well as the drug abusers that must be treated, they still maintained an attitude of caring.

I also want to apologise for the verbal abuse from some patients they have to face. These patients do not know better because that was also the way they were raised.

I have done some research by questioning patients on a few occasions about their impression of the staff attitude. 99.9% were greatly appreciative of the staff.

Keep up the good work, Retreat day hospital staff.

I also want to urge all those in our community who are unemployed to come and volunteer your services. This can be a stepping stone to greatness for you.

Mary Jansen, Email

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