Registrations a swipe away

2016-07-19 06:00

Payments at the Pinelands municipal offices are easier with card payments now available.

The extension of credit and debit card payment facilities for motor vehicle registration services at this municipal office follows a recent successful pilot roll-out of this service at the Cape Town Civic Customer Care Centre.

Over the coming month, the City is embarking on more metro-wide roll-outs of this new service.

The expansion of card payment facilities for the payment of rates and tariff accounts, building plan and land use applications as well as traffic fines will take a bit longer as system upgrades are required.

Most transactions coveredThe City will accept payments of up to R5000 per transaction by credit or debit card, or any other means of payment which does not hold any cost implications for the client.

“This amount covers most transactions by our clients, be it for motor vehicle licences, rates and services bills, or other sundry payments,” says the City’s executive deputy mayor, Ian Neilson.

The City will, however, reclaim the relevant banking fee for any payment over R5000.

Clients are thus encouraged to make electronic payments for large transactions with the City, as this will result in minimal bank reclaims of banking charges. Electronic (EFT) payments carry the lowest bank charges. Currently, more than 60% of payments to the City are via EFT payments.

“We are forging ahead with the enhancement of services at our municipal centres and we are committed to finding ways of constantly improving the level of convenience for our customers,” concludes Neilson.

Long overdueThis development has been welcomed by people who use the municipal offices in the area.

Janet de Hahn from Maitland works in the area and feels that the move is long overdue.

“They should have done this a long time ago and the sooner that it is available at all offices, the better,” she says.

“I’ve always wondered about why they don’t do it because I did not like walking around with lots of cash when I have to make payments.

“Now I will feel much better when I go pay at the offices and can use my card to pay.”

Ronnie Pointer was also very happy when he heard the news.

“I am a pensioner and not so savvy when it comes to making payments with a computer but whenever I had to draw money for paying at the office it was a great worry for me.

“There was always the worry that I would be robbed on my way from the ATM and I really don’t like having lots of cash on me at any time.”

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