Cause of water shortages explained

2015-05-21 06:00
PHOTO: precious gumede

D.D. Naidoo and Lingile Cele

PHOTO: precious gumede D.D. Naidoo and Lingile Cele

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UGU District Municipality has admitted to having breakages in their water systems over the past two weeks.

Municipal Manager DD Naidoo said its not an excuse, but an explanation of what caused the shortages.

“Our job is to provide water and sanitation to the people and whenever we fail to do so we should admit and explain what caused this.”

Naidoo said this at a media briefing in the municipal boardroom on Monday.

On 9 June Southbroom residents complained about having no water. The municipality sent out a technical team to investigate and found the cause.

General manager Lungile Cele said they were able to determine where the problem was.

“Upon investigation we found the Sea-slopes reservoir was very low and the volume of water going into the reservoir was not satisfactory which meant there was a leak on the main Bhobhoyi water works,” said Cele.

This resulted in a burst in Izotsha near Pure Venom reptile farm she said. The burst was repaired on 11 June and the system was reopened.

Cele said the system was not stabilised therefore another investigation was carried out.

“Upon another investigation we discovered there was another burst pipe on the line supplying the Shelly Beach area and the pipe was fixed and at this stage three reservoirs; - Shelly Beach, Sea-slopes and Ramsgate - had dropped to 0%,” said Cele.

Cele said this made it difficult for the system to recover especially with the load shedding which worsened the situation.

Filling the reservoirs took five days she said.

Other areas that experienced shortages were Mkholombe, Merlewood, Marburg, Umtwentweni, Pumula, Sunwhich Port, Hibberdene and parts of Albersville.

Cele said this was a result of the Umzimkhulu reservoir being empty.

She said the system has now recovered and teams have been sent to flush systems as they have been dry for a long period.

“Any water problems in these areas will be dealt with on a case to case basis as all the reservoirs are still picking up,” she said.

Also on the agenda was the issue of calls not being answered at the contact centre.

Zimbili Nhlangula contact centre manager apologised to the public for this as the contact centre has had large volumes of calls recently.

“We have had abnormal amount of calls coming through and I apologise to the people for not being able to answer all their calls,” said Nhlangula

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