More parking at mall for elderly and disabled

2016-11-03 06:01

MANY able drivers fail to obey the rule of not parking in disabled parking bays at malls.

Hibiscus Mall in Margate is used by many frail and elderly people, who make use of disabled parking, so mall management decided to add additional disabled parking bays to accommodate them.

“At Hibiscus Mall we value all our customers so when we noticed we have quite a few disabled, frail and elderly people using our shopping centre, we thought it would be great to assist them and make their shopping experience here more comfortable by adding more parking space for them,” said mall manager Alice Brandsma.

Originally the mall had seven disabled parking areas, now five have been added.

“These parkings are strategically positioned near the entrances,” she said.

Brandsma said some customers have complained about this, however, she feels by adding an extra five they can further accommodate the community’s needs.

“We have had a few complaints that able bodied people try to park in these bays, but the car guards and security do their best to ensure that only disabled people park in these designated areas. This remains a high priority for Hibiscus Mall management,”

There are 451 normal parking bays.

Clear indication boards are placed in the disabled parking bays, which also state that those who do not comply with the rules pertaining to them will be fined.

“The mall does have ‘disabled parking only and all vehicles that don’t comply with the disabled parking notice will be clamped and fined R300’ signs. Our car guards do their best to be vigilant.

“We all know someone who is disabled, elderly or frail, so the mall would like to respect their rights and make it as easy as possible for them to shop with us. We hope that other customers feel the same way and abide by the rules of our parking area,” said Brandsma.

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