Read small print

2016-03-10 06:00

WHEN purchasing a new or used vehicle knowing what maintenance plan, service plan or warranty to get can be overwhelming. And in today’s economy, every cent spent needs to make sense for our specific circumstances.

Les McMaster, chairperson of the Motor Industry Workshop Association, says it is important to understand what the differences are between the three options available so you can make an educated decision on where to put your money.

“Interestingly we find that many vehicle owners don’t fully understand what their specific plan covers. This leads to many complaints when repairs are needed, especially when the owner thinks the repairs should be covered by the plan, but in fact are not.”

He recommends taking the time to understand what is and isn’t covered by the different plan options and to ask questions if in doubt.

Warren Fryer, dealer relations manager at Motorite Administrators, explained what each option entails.

Service plans

“Firstly emphasis must be made that a service plan is not a maintenance plan.

“A service plan covers only service parts and labour used in accordance with a manufacturer’s service schedule.

“Parts that are replaced on a scheduled service such as oils, filters, spark plugs, air filters (when required and stipulated by the specific service) are covered by a service plan. Additional parts such as brake pads, v-belts, brake linings etcetera, are excluded from a service plan.”

Items generally not covered by a service plan include:

• Internal and external trim, body work and paint due to normal wear and tear.

• All glass, tyres, wheels, wheel alignment, accessories, electrical wiring components.

• Additional maintenance that may be required as a result of the vehicle being operated in severe or unusual conditions.

• Additional maintenance that may be required as a result of any modification made to the vehicle.

• Additional maintenance that may be required as a result of:

accident, damage, abuse or misuse or consequential damage as a result of such an action.

• Failure to use the vehicle in accordance with the instruction contained in the vehicle service book.

• Failure to ensure that the vehicle is properly, regularly and punctually serviced in accordance with the instruction and recommendations specified by the vehicle manufacturer in the owner’s handbook.

Maintenance plans

“A vehicle maintenance plan covers regular scheduled vehicle services as well as specified wear-and-tear on parts and labour costs.

“This means that certain problems that are not part of a routine car service and the labour costs involved­ to repair them will be covered.

“Examples of items covered in maintenance work include clutch, exhaust, globes, fuses, brake pads, brake discs, shock absorbers, v-belts and wiper blades,” he says.

Fryer points out that a maintenance plan makes budgeting for a vehicle’s maintenance needs simple.

“It is a convenient way of ensuring that your maintenance costs are taken care of.

“These costs are also fixed which means they do not change throughout the duration of your contract.”

Inflation does not affect your maintenance costs should you decide on taking out a maintenance plan but some financiers do require car owners to pay an additional fee into the maintenance plan as the years progress.

- Supplied.

Join the conversation!

24.com encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions.

Inside News24

 
PARTNER CONTENT
INFOGRAPHIC: New thinking required for retirement

Everything we believe about retirement is fast becoming outdated.

PARTNER CONTENT
WATCH: How education can change a life

A university education gives students the chance to create a better future for themselves, their families and to opportunity achieve their dreams.

/News

Book flights

Compare, Book, Fly

Traffic Alerts
There are new stories on the homepage. Click here to see them.
 
English
Afrikaans
isiZulu

Hello 

Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.


Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Settings

Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.




Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.