Be aware of ATM card fraud in town

2017-07-06 06:01

ATM card fraud is a reality in Uitenhage and Despatch with several cases being reported at local police stations.

According to police spokesperson Captain Gerda Swart, ATM customers should always be on the alert to prevent themselves from falling victim to criminals.

Chris Labuschagne, CEO of FNB Credit Card says, “Bank cards have many security features which are designed to minimise fraud while improving convenience, but card safety is a two way street that requires consumers to exercise caution to avoid falling victim to fraudulent activities.”

The South African Banking Risk Information Centre (SABRIC) released information regarding the existing modus operandi of card swoppers.

“Criminals use various ways to manipulate and distract ATM users in order to gain access to their bankcards and pins, and of course, ultimately, steal their money,” said SABRIC CEO, Kalyani Pillay

Card Swopping:

While using an ATM, an unknown person will approach the victim and try to “assist”. The card will be taken out of the ATM by the criminal who presses the cancel button for the card to eject. It is then swopped without the bank customer even realising it.

The card swop usually happens before the victim inserts his or her pin to transact, which prevents the transaction from taking place owing to the swopped card being in the ATM. During this process of “assisting”, the fraudster is close enough to view the pin.

The victim will then leave the ATM after the unsuccessful transaction, either with someone else’s card, which they don’t realise at that point or without their card which was apparently swallowed by the ATM.

The criminals also activate the “cardless function” to change the way the display usually looks to disorientate a customer.

  • They also jam the card slot or the pin pad of the ATM to lure a customer to a more remote ATM, around a corner, or short distance away.

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