Burst sewer pipe fixed after 10 days

2015-07-21 11:16
Raw sewerage pours out of a drain in Dykes Road in Montrose.

Raw sewerage pours out of a drain in Dykes Road in Montrose. (Ian Carbutt)

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A MONTROSE couple is fuming after they claim Msunduzi Municipality told them their burst sewer pipe “was not important” and only attended to the problem 10 days later.

The couple, who asked not to be named, said a sewer pipe outside their Dykes Road home burst almost two weeks ago and numerous calls to the municipality to report it were unanswered.

“We could not get hold of the municipality through their call centre for four days. We called continuously but there was no answer. Eventually when we did get through, the woman on the other side of the line said that she had more important things on her list and we will have to wait,” said the homeowner.

The stench of sewage could be smelt from about 100 metres away from the home. The home owners say this is the fourth time the sewer pipe has burst at the entrance of their home.

“Every time it storms the pipe bursts or something happens to make sewage overflow down our driveway and onto the street.

“It looks and smells disgusting. We pay a lot to maintain our home and garden and for the area we live in we pay a lot of rates. It is ridiculous that the municipality says they have more important things [to attend to] … surely this is important,” said the resident.

When The Witness arrived at the home yesterday, raw sewage was gushing out of the drain and flowing into a nearby stream. The homeowners said municipal vehicles could be seen on their driveway shortly after The Witness left.

Acting municipal spokesperson Nqobile Madonda said the matter was reported on July 15 and again yesterday.

“It will be attended to before the end of [yesterday], and the circumstances regarding the delay will be investigated by the relevant manager.”
Read more on:    pietermaritzburg

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