Cape chronic patients must wait for meds

2012-04-04 20:31
Johannesburg - The changing of service providers has caused a delay in the delivery of chronic medication to patients in the Western Cape, the provincial health department says.

Spokesperson Faiza Steyn said on Wednesday: "This is not a new service to patients, but a new service provider contracted to the department to render the existing service.

"The contract expired and government supply chain management policy prescribes that we go out on tender. The new service provider was then selected."

Steyn said a new service provider was appointed on April 1, for the pre-packaging of chronic medication.

The complexity of the data transfer from the previous to the new provider, together with the sophisticated new equipment commissioned by the service provider, had negatively affected the contractor’s ability to deliver the approximately 175 000 patient parcels a month to 118 of the department's facilities.

The department had reduced the number of patient prescriptions during the transition period by issuing two month's supply of medicines to many patients in March.

"This has relieved some of the need for patients to collect their new month’s supply of medicines during the first two weeks of April."

The department and service provider were dispensing medicines manually for the next two weeks until the automated system was running at full capacity.

Patients who would have collected their medicine parcels on Friday and Monday had been asked to fetch them on Friday, as long as they had enough supplies to last until April 13.

Steyn said: "In the event of patients not having an adequate supply of medicines, they should immediately go to their nearest facility for additional supply of their medicines for their chronic conditions as an interim measure until April 13."

A helpline, manned by a pharmacist, had been set up to help patients during this period. The number is 083-472-9300.

Read more on:    cape town  |  health

Join the conversation! encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions.
NEXT ON NEWS24X publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
Comments have been closed for this article.

Inside News24


Book flights

Compare, Book, Fly

Traffic Alerts
There are new stories on the homepage. Click here to see them.


Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire network.


Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.