Capicall yet to pay up pensioner

2015-11-06 09:57
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Pietermaritzburg - A Pietermaritzburg pensioner is still awaiting payment after a call centre admitted to debiting money from his bank account without his authorisation.

More than R3 000 was debited from Nithiya Naidoo’s account by Durban-based call centre Capicall.

In a Witness article published last month, Capicall HR manager Mark Nai­doo admitted that the money was taken from the pensioner’s account without his knowledge.

“The debit was done in error and we will be paying him back by the end of the month,” he told The Witness.

However, the 66-year-old Nithiya Naidoo says no money has been deposited in his account to date.

Mark Naidoo said yesterday that Capicall was waiting for payment from its bank. “We are not saying that we will not pay him. We just have to wait on our banker to release the funds so we can pay him,” he said, adding that Capicall staff were not paid for two months because of funds not being made available to the company.

“The banker is reviewing some things that I cannot discuss. However, I can assure you that Nithiya Naidoo will be paid soon,” he said.

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