Dettol SA: Our products are safe

2013-07-23 21:32

(Werner Beukes, Sapa)

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Dettol disinfectant liquid recalled

2013-07-23 14:43

A nationwide recall of the new Dettol Disinfectant Liquid, imported from the UK, has been ordered because it may pose a health risk, the NRCS said. WATCH

Pretoria - Hygiene products manufactured in South Africa are meticulously tested by statutory regulatory bodies, making them safe for use, Dettol SA said on Tuesday.

The products implicated as inferior and recalled by the National Regulator for Compulsory Specifications (NRCS) were illegally imported into South Africa by a third party trader with no connection to Dettol SA, spokesperson Francesco Fattori said.

"Consumers can rest assured that all Dettol products made and distributed by Dettol SA are safe and effective, are compliant with regulatory requirements and standards," he said.

"The products live up to their claims that they kill up to 99.9% of all germs as tested by the SA Bureau of Standards. All registered Dettol SA products undergo rigorous testing and comply with local packaging and registration requirements."

Earlier in the day, the NRCS announced that it had recalled the new Dettol Disinfectant Liquid, imported from the United Kingdom, and Domestos Extended Germ-Kill.

Health hazard

NRCS general manager Thomas Madzivhe said Dettol Disinfectant Liquid was being recalled because it might pose a health hazard. He said the NRCS could not ascertain its compliance with user safety standards. The product did not kill 99.9% of germs, as was claimed on its container.

"It fails to meet our requirements, and as such we urge the public not to use the product. In instances where the safety and health of consumers may be affected, we issue a consumer alert to say such a product is under recall and it's not advisable for you to use it."

"We issue a specific number [on any product] to indicate that it meets our requirements and is safe for use. This product has not met such requirements."

Madzivhe also said Domestos Extended Germ-Kill was being recalled because it did not meet administrative approval processes.

"Domestos may not pose any health or safety risk to consumers as it stands, but if it does not have an approval from ourselves, it can't be sold," he said.

"We are addressing the matter internally. It's a matter of ensuring that they follow the processes, register the product, pay the levies and then sell the product."

Dettol Disinfectant Liquid had been on the South African market since April. Madzivhe urged the public not to buy any bottles which might still be found in outlying areas despite the recall.

Bottles with the descriptions "Disinfectant Liquid Lime" and "Lemongrass" should be avoided.

The NRCS also advised consumers to ensure the Dettol products they bought were made in South Africa and that the approval number ActGNR529/204408/040/0030 was on the bottom of containers.

In a statement, Dettol SA said it would work closely with the NRCS to root out the illegally imported and non-compliant Dettol Lime and Lemongrass Disinfectant Liquid.

Fattori said the illegally imported products were registered in the United Kingdom and complied with regulatory requirements and standards in that country.

To ascertain genuine locally made Dettol SA products, consumers were urged to check the manufacturer's details which should be clearly displayed on the container of the product. In South Africa, Dettol is manufactured by Reckitt Benckiser South Africa.

Read more on:    dettol  |  nrcs  |  domestos

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