Ekurhuleni power woes almost fixed

2013-01-22 15:59
(Duncan Alfreds, News24)

(Duncan Alfreds, News24)

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Johannesburg - Problems with the sale of prepaid electricity in Ekurhuleni had been partially resolved by Tuesday, the municipality said.

Municipal spokesperson Sam Modiba said it still had problems with its vending facilities, but people could buy electricity at major shops.

"We know that at some stage our customers could not even access the call centre, but fortunately we were able to restore this service within hours of the server going down. Now we are working around the clock to fully restore the prepaid vending system."

On Monday, the vending system collapsed because of a "technical glitch".

"As much as we are optimistic that the situation will soon be normal... we are busy putting systems in place to make sure that such does not happen again," said Modiba.

He said the municipality expected the system to be up and running by Tuesday evening.

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