News24

Grand-Pa recall: No need to panic

2012-07-26 17:50

Johannesburg - The company that makes Grand-Pa headache powder on Thursday said that there is no reason for consumers to panic over batches of the medicine it has recalled.

GlaxoSmithKline (GSK) SA recalled some batches of the Grand-Pa in South Africa after police discovered a counterfeit product with the same batch number.

The company's general manager of healthcare, David Thomas, said the police notified the company of fake versions of the product being made in a busted illegal factory in Oranjeville in Free State.

Thomas said the company had seen "isolated pockets" of the counterfeit Grand-Pa appearing in the Vaal area, Tembisa and Naboomspruit in Limpopo.

The counterfeit products are being sold as Grand-Pa Powders, 38-count, and have batch numbers 309339 and 314020.

GSK said it was voluntarily recalling its own products bearing those batch numbers in an effort to protect consumers.

Thomas emphasised this was not a total recall and was restricted to only the specific batch numbers being used by fraudsters.

"This is not a total brand recall, it is just those [bearing the] two batch numbers," Thomas said.

"It's not a widespread thing but one incident is too many, and we had to react," he said.

He said while consumers should be on the look-out for the recalled products, there was also "no need to panic".

The company said in a statement earlier in the day that the counterfeit products had not been subjected to safety and quality checks that are typical for genuine Grand-Pa powders.

The counterfeit powder was being sold in packaging with subtle differences from the genuine product.

The fakes had spelling errors in the text on the package. For example, the word "koors" is misspelled "kors".

GSK said it was testing the counterfeit powder at its laboratories in the UK to establish the contents of the fake product.

The company asked consumers who suspect they have fake Grand-Pa or with queries to call its help line, 0800-118274.
 

Comments
  • ken.rowe.509 - 2012-07-26 18:00

    This must be a headache for Glaxo Smithkline. Take a Grandpa... They work.

      zionpercival.pay - 2012-07-27 07:03

      Grand Pa is in competition with practically the entire headache market. The opposition will do anything to boost their own sales. Doctors have admitted to using the stuff.

      susan.paul.330 - 2012-07-27 09:22

      Glaxo says don't panick everything is under control, what about people that have already taken the fake products...

  • shirley.steenkamp - 2012-07-26 18:10

    Would love to know the actual ingrediants of the fakes! Boggles the mind!

  • bob.small.7547 - 2012-07-26 18:13

    I think the counterfeiters are the ones that are going to have a headache….!

      keith.murphy.9638 - 2012-07-26 18:24

      I wonder if they added some cocain and johnson baby power

  • Khanya.McCutha - 2012-07-26 18:26

    They are from Nigeria

  • clint.rusford.3 - 2012-07-26 20:16

    well at least we know they can not spell folkes.

  • leigh.ridgway - 2012-07-26 20:30

    I'm going to phone this helpline and give them hell for selling this cr*p in the first place! "No need for panic"! Really!?! People should have started panicking when the 'original' Grand-Pa was put on the shelves for unsuspecting victims to buy and consume. Terrible, dangerous stuff!

      tooka.loosh - 2012-07-26 22:07

      Why? What's wrong with it? It's the only thing that works for me.

      klippies.coke.7 - 2012-07-27 11:28

      I've been using it for years, if nothing else works I take a grandpa and it sorts it out in a jiffy... so why is it so terrible and dangerous?

      klippies.coke.7 - 2012-07-27 11:31

      Oh... and you're not suppose to sniff it... then it's terrible and dangerous.

  • zionpercival.pay - 2012-07-27 07:03

    Well, since grand pa has been recalled I am no longer a grand pa. freedom at last.

  • Gcwabe.KaMavovo - 2012-07-27 07:35

    Actually, you'll find that the fake powder does work on the person. Placebo effect.

  • pages:
  • 1