Hotline gets thousands of calls

2010-09-14 14:16

kalahari.com

  • Zuma Exposed
    This book exposes Jacob Zuma, in such a way that he would not want you or anyone else to read it. Now R189.00
    buy now
Johannesburg – The presidential hotline has received 72 299 calls in its first year of service, of which 57 375 were complaints, the department for performance monitoring and evaluation said.

The majority of complaints had to do with housing, employment, safety and security, water, electricity, citizenship issues, social grants, education and training, road construction and maintenance and health services.

Maloka said the hotline was also being used by whistle blowers and 350 cases of alleged corruption had been received.

"These relate to alleged social grants fraud, tender fraud in various departments, corruption in municipalities, correctional services, housing departments and others."

While a number of people had been helped, getting a quick response from government departments and provinces was still a major problem, Maloka said.

Director generals responsible for queries

In order to resolve this, the president had decided to make directors general responsible for resolving queries and complaints in their departments.

The department for performance monitoring and evaluation said it would conduct a first year assessment of the hotline to look at problems, successes and opportunities to improve the service.

It was established by President Jacob Zuma last year to "ensure easier access to the presidency and to promote citizen care and a government that was responsive, interactive and effective".

The hotline turned one-year-old on Tuesday.

Zuma thanked people who had taken the time to call the hotline.

"We thank those who report anti-corruption allegations as well, they will help us in our campaign to ensure clean governance and to root out corruption in the public service," he was quoted as saying.

"We will continue working to improve this service as it is clearly a valuable tool in keeping government in touch, and also to train public servants to take members of the public seriously when they raise issues and enquiries."
- SAPA
Read more on:    harold maloka  |  jacob zuma
NEXT ON NEWS24X
SHARE:

Read News24’s Comments Policy

 

Inside News24

 
/News

Jobs in Cape Town [change area]

Jobs in Western Cape region

Sales Representative

Western Cape
Pinagare Human Capital Specialists

Web Developer

Cape Town
Communicate Cape Town IT
R20 000 - R25 000 Per Month

Executive PA

Cape Town
DAV Professional Placement Group
R210 000 Per Year

Property [change area]

Travel - Look, Book, Go!

Magical Massinga

Spend 5 nights at the gorgeous Massinga Beach Lodge in Mozambique and only pay for 4 from R13 220 per person sharing. Includes return flights, accommodation, transfers and romantic turndown. Book now!

Kalahari.com - shop online today

Pre-order your iPhone 6 at kalahari.com

Hurry and pre-order your own iPhone 6 now at SA’s favourite online store!

Bargain box – 60% off

Reduced prices, very limited stock. While stocks last. Hurry and shop now!

Mind blow low prices on electronics

Get either the Prestigio multiphone or Proline tablet 7” tablet for only R699. Offers valid while stocks last. Shop now!

30% off Barbie toys

Save 30% on all Barbie toys and accessories. Offer valid while stocks last. Shop now!

Baby extravanganza month at kalahari.com

Celebrate baby month with a wide range of awesome baby products. Offers valid while stocks last. Shop now.

OLX Free Classifieds [change area]

Samsung Galaxy s4

Mobile, Cell Phones in South Africa, Western Cape, Cape Town. Date October 24

Best bargain in big bay

Real Estate, Houses - Apartments for Sale in South Africa, Western Cape, Cape Town. Date October 25

VW Golf 6, 1.6 Trendline (Excellent condition)

Vehicles, Cars in South Africa, Western Cape, Cape Town. Date October 25

Horoscopes
Aquarius
Aquarius

Mind power dominates and can help you to uncover things from a deeper level, but it can also create entanglements if you let your...read more

There are new stories on the homepage. Click here to see them.
 
English
Afrikaans
isiZulu

Hello 

Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.


Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Settings

Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.








Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.