Officials harass drivers over paid fines

2010-09-01 16:07

Cape Town – Motorists who have received traffic fines from the Ubuntu local municipality allege that they are being harassed by authorities, even after paying their fines and providing proof of payment.

Adele Nefdt-Effiong told News24 that she received a traffic fine, and although she paid it, she still gets phone calls from authorities telling her to pay her fine.

"I received a fine in 2008 and only received notification in 2008. I completely forgot and didn’t hear anything until July 2009," she said. "I then made payment in August 2009."

She alleges that officials in the municipality have recently contacted her again, saying that they could not find the payment in their system, adding that she had just received a "final notice" letter.

"I'm very upset about this."

She said she then contacted Cape traffic, and was told that if her fine was not visible on the traffic fines website, it had been settled.

No record

"I checked on the website, and there was no record of me owing anything."

Consumer complaints website, HelloPeter lists 15 other complaints related to traffic fines at the Ubuntu municipality.

A user, calling herself "chantal sa", claims she still receives SMSes telling her to settle her fine after receiving a fine which she paid immediately in December 2008.

"A few days later I received an email informing me that there was a corrected bank reference number. I immediately phoned the call centre to clarify that the fine had been paid out with the incorrect reference number."

She said she had been told it would be corrected, but it has never happened.

Another user who calls himself "Ressel" said: "My kids' mom received a notice from Ubuntu municipality advising her that there was a fine for R1 500 outstanding on her car registration and she would be prosecuted for non-payment."

Notification of payment

He said the fine had been from three years ago and he had driven the car through the area at the time.

"To avoid any hassles on her name, I called them and arranged to make payment to them. I then sent them a notification of the payment. A month later, she got an SMS asking when payment would be made.

"I called them again and arranged to re-send the email confirmation to them as proof of payment. They never replied to my emails," he said.

She was still receiving "snotty" SMSes and emails from Mr Fillis (the municipal manager) in February 2010, said Ressel.

Nonceba Mkhongwana, an official from Ubuntu told News24 that they were aware of the complaints, and that they could have been a result of miscommunication between the municipality and the traffic department.

Municipal manager Martin Fillis said they would look into the complaints and allegations, and conduct an investigation before releasing a statement of the matter.

Read more on:    kimberley

Read News24’s Comments Policy


Inside News24


ANCYL: Not voting would be blasphemy

Not voting in the forthcoming elections would be blasphemy, the ANCYL says in a statement commemorating the 50th anniversary of struggle icon Nelson Mandela's Rivonia trial speech.


Latest elections multimedia

Why Jack Parow wants you to vote on 7 May
The ad the SABC doesn't want to air
Elections 2014 in one cartoon
This year's election posters
  • Thursday Sir Lowry's Pass - 05:35 AM
    Road name: Old Sir Lowrys Pass Road
    TRAFFIC LIGHTS not working at Bezweni Road
  • Thursday Cape Town - 05:35 AM
    Road name: Buitengracht Street
    TRAFFIC LIGHTS not working at Waterkant Street
More traffic reports...

Jobs in Cape Town [change area]

Property [change area]

Travel - Look, Book, Go!

Escape winter, head to Mauritius

Escape winter by spending 7 nights in Mauritius' tropical bliss from R13 215 per person sharing. Includes return flights, airport transfers and accommodation. Book now! - shop online today

Get many eggs in one basket!

Gaming bundles: 2 Super Hits games for R99, 3 Disney games for R99 and more + exclusive accessory bundles only available on While stocks last. Shop now!

25% off bestselling books!

The Real Meal Revolution by Tim Noakes, Jeffrey Archer’s Be Careful What You Wish for, Man’s Search for Meaning by Victor E. Frank and many more titles. Shop now!

Up to 25% off electronics

Buy top electronics and save up to 25%. Such as’s 1# selling product the gobii eReader, Patriot X Porter flash drive, Asus Nexus 7” 3G tablet, Samsung Galaxy SIII, Lenovo G580 Notebook and many more. Shop now!

DStv HD PVR Decoder now R949

The DStv HD PVR Decoder has further revolutionised the television experience with lifelike viewing, sharper images, more vibrant colours and precision picture quality. Now R949, save R550. Offer valid while stocks last. Shop now!

Up to 30% off appliances & homeware

Save up to 30% on appliances and homeware this Easter! Offer valid while stocks last. Shop now.

OLX Free Classifieds [change area]

Samsung Galaxy s4

Mobile, Cell Phones in South Africa, Western Cape, Cape Town. Date October 24

Best bargain in big bay

Real Estate, Houses - Apartments for Sale in South Africa, Western Cape, Cape Town. Date October 25

VW Golf 6, 1.6 Trendline (Excellent condition)

Vehicles, Cars in South Africa, Western Cape, Cape Town. Date October 25

Samsung Galaxy Tab P7500 10.1" Tablet With WiFi & 3G

Samsung Galaxy Tab 10.1 gives you a better experience for...

From R4999.00

I'm shopping for:


You may be good at organising events but they do take their toll on your energy levels. You may need some time out today just more

There are new stories on the homepage. Click here to see them.


Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire network.


Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.