Protector to investigate land claims
Johannesburg - Complaints regarding the land claims process, made at a community meeting at Manenberg outside Cape Town, will be investigated urgently, Public Protector Thuli Madonsela said on Tuesday.
Jane Mzongwana, a representative of the Guguletu community, said land claims had not been properly documented and claimants were not educated about the process or consulted, leaving them at a disadvantage.
Madonsela said she would "urgently" look into the matter.
The community also lodged a number of other complaints during the community outreach meeting.
Residents of an old age home said the fees they paid were too high and they also resented paying value added tax (VAT), as they had paid tax during their working lives.
Concerns were raised about a school that allegedly expelled pupils who could not pay their school fees.
"We will find out exactly what happened and if you were wronged, we'll find a remedy," Madonsela said.
She said organs of state should organise their own mechanisms to deal with complaints competently and credibly.