Public servants to attend govt school

2013-08-29 14:32
Public Service and Administration Minister Lindiwe Sisulu. (Sapa)

Public Service and Administration Minister Lindiwe Sisulu. (Sapa)

Multimedia   ·   User Galleries   ·   News in Pictures Send us your pictures  ·  Send us your stories

Johannesburg - All workers employed by the state are required to sign the service charter and to attend the school of government, Public Service and Administration Minister Lindiwe Sisulu said on Thursday.

"No one will be employed in future without attending the school of government. The reason why we established the school is because we want a particular culture of public service," Sisulu said.

She was speaking to reporters at the launch of the service charter at Gallagher Estate in Midrand.

"It compels state departments to set service standards," Sisulu said.

"[You] have always indicated that we need a responsive state. This is our attempt to prove it to you. [The charter] continues towards fast tracking service delivery."

Professionalising the industry

All levels of workers, from gardeners to engineers, would attend the school, which was set to launch on 21 October, in an attempt to professionalise the service.

"It is only when everyone is professionalised that they will be able to offer good service," Sisulu said.

The school's curriculum was still "a work in progress" but would include teaching the values of the Constitution.

Sisulu warned that the effect of the charter would not be seen overnight.

"You've got to allow a progressive realisation of these things."

Speaking at a New Age business briefing earlier, Sisulu said the charter showed the commitment by government as the employer, as well as commitment by public servants to citizens.

Government committed itself to creating an environment conducive to public servants, she said.

"We are here to commit ourselves - we would like to hear from the people that we serve what they think about this step because we would like you to support us."

Call centre helpline

Sisulu also launched the Batho Pele call-centre helpline, intended to improve public service. The call-centre would allow people to call in if they wanted to report bad service or needed help or information about public services, like tender processes.

She called the centre during the briefing but was unsuccessful on her first attempt and was put on hold. The second attempt saw Sisulu speaking to an operator who explained what she could do.

Various unions, including the Democratic Nursing Organisation of SA, the SA Democratic Teachers Union, and the SA Policing Union, were present at the launch and confirmed their commitment to the charter.
Read more on:    lindiwe sisulu  |  service delivery

Join the conversation! encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions.
NEXT ON NEWS24X publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
Comments have been closed for this article.

Inside News24

Competition regulation for a growing and inclusive economy

ADVERTORIAL: The Competition Commission of South Africa is conducting advocacy work in the South African automotive aftermarket industry and has gazetted a Draft Code of Conduct for public comment.

Traffic Alerts
There are new stories on the homepage. Click here to see them.


Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire network.


Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.