News24

Velvet Sky dispute delays passengers

2012-02-23 09:50

Cape Town - An airline dispute left hundreds of people stranded at Cape Town International Airport late on Wednesday night.

Low-cost airline Velvet Sky delayed flights for several hours after an apparent contractual dispute with SAA Technical Services, which had allegedly not been paid, the Times reported.

Flights from Johannesburg to Cape Town and Johannesburg to Durban were also affected.

Passengers stuck at Cape Town airport were unable to book onto other airlines because flights were full after the Budget address in Parliament.

A spokesperson for Velvet Sky said three flights had been delayed in Cape Town and several others in Johannesburg, but couldn’t say what the problem was.

Another spokesperson was quoted as confirming flights had been delayed and said that business would continue as usual.

Airports Company South Africa apparently confirmed that flights were delayed due to non-payment of services to SAA Technical. Payment was apparently made.

- Were you affected? Send us your eyewitness accounts and photos.

Comments
  • John - 2012-02-23 09:59

    Contractual dispute, which had not been paid. Business would continue as usual.....whats new here? I wonder if ACSA will report a decrase in flight figures?

      FlowingRivers - 2012-02-23 12:18

      All planes come with sub woofers, 6x9 speakers louder than loud music,mag wheels etc ,etc,etc.NB. Planes will stop midflight to pick and drop passengers.

  • Comrade - 2012-02-23 10:14

    LOL... Velvet Sky ... Glug Glug Glug! *Gone*

  • Elize Swart - 2012-02-23 10:16

    Velvet Sky's service in general is pretty bad. My fiance stays in CT I stay in JHB obviously we fly a lot there has been 2 occasions when he flew on Velvet sky that their flights are delayed and utterly disorganised. On the 10th of Feb 2012 he flew to me from CT. In CT they changed the gates from where the passengers were to depart 3 times cos they were double booked with flightes to dbn etc. On the 15th of Feb he had a flight back to CT from JHB he's flight was at 5. They sat on the plane from 16:55 til 17:55 the cause of the delay being they couldn't close the baggage door, they had to get a technician to fix the problem. It is absolutely absurd they have to up their level of service or end their game I won't pay the amount of money and get service of this quality.

      Philisiwe Msomi - 2012-02-23 10:48

      im not gona use their flight period, because next time something will go wrong when the flight s up already!!!

      Philisiwe Msomi - 2012-02-23 10:49

      im not gona use their flight period, because next time something will go wrong when the flight s up already!!!

      John - 2012-02-23 11:00

      Philisiwe, You not using their flights twice already...:)

      Africa21stcentury - 2012-02-23 13:48

      Dear Elize, This is a terrible inconvenience for you, with your fiance staying in CT, and you continuously have to go through all this drama!! I have the same kind of problem, my fiancee stays in CT, and me in JHB. So I was just thinking, why don't you and me meet, and I will send your fiance the cell no of my fiancee, so they can meet. Just maybe we can solve this problem in this way. It is just a suggestion!!! Warmest regards Anton cell; 0994 555 6666

  • Thandiwe - 2012-02-23 10:40

    Hahahaha, they think they can run their airline like their taxis: Rude to passengers, no service, no maintenance of vehicles and bully everyone who disagrees with them!!!

  • Mike - 2012-02-23 10:46

    Man who flies upside down make ballsup.

  • trudibikergirl - 2012-02-23 11:07

    Apparantly the owner of Velvet Sky is the son of a minister in the SA Gove - so I heard from.....

  • trudibikergirl - 2012-02-23 11:10

    A real "one trick pony"

  • Bianca - 2012-02-23 11:13

    My brother and four of my friends had returned tickets, they were meant to fly back to JHB last night, they were told that all flights were cancelled and they should find other flights home. They landed up paying R2000.00 per ticket on 1TIME, WTF!!! Is VELVET SKY going to refund them this money???????

      Patsy - 2012-02-23 13:59

      I wonder why it is still allowed to function - if one can call it that? Maybe Trudibikergirl is correct and it is owned by people connected to government. Surely that would be the logical reason why it is still going, if not vert well.....

  • stacey.fullex - 2012-02-23 11:44

    My son has being sitting at joburg airport since 6 am this morning. This is pathetic that the company/SAA dispute is affecting the passengers.

  • Ayanda Setiba - 2012-02-23 11:49

    This has got to be the crappiest airline ever,I took a flight down to cpt a few days ago when I arrived @ OR Thambo the velvet sky counters were not working they were checking in passangers at the SAA counter (how were we suppose to smell that) then a few of us were late for that flight and had to pay more money to get onto their next flight which was unfair because it was their mistake not ours.After boarding the flight took and hour to take off due to technical iSsues to top it off when I finally arrived at Cape Town International my lagguage was still in Jhb sent a few days later and the laggage was broken.Velvet sky is crap.

  • Naseema - 2012-02-23 12:40

    My sister and her 2 children (4 years and 1 year) were stranded at JHB airport for SIX HOURS yesterday. Their flight from JHB to CPT was supposed to leave at 16h00 but they only ended getting to CPT at past 12 last night, and on a small charter plane! That is totally unacceptable! I don't care what issues Velvet Sky has with SAA - they must keep their internal politics to themselves! Velvet Sky should have booked their passengers on alternative airlines, since they are supposed to have their passengers' best interests at heart. My sister and her kids now have a return flight back to JHB on Monday but after this horrible experience I'd rather they not! A refund should be in order!

  • bennievanderwesthuizen - 2012-02-23 13:18

    Velvet is being run by the same bunch that operate teh dangerous Roadlink busses - thats enough to keep me from using them even if the tickets was free

  • marywallfreeme - 2012-02-23 20:06

    I am home again tonite, I should have been in Cape Town!! I spent the morning at OR Tambo along with many others who had been there a lot longer than I. I feel for those who are unable to make alternative arrangements - for a young lady who was supposed to be bridesmaid at 4pm in Cape Town and there were no other flights available to get her there!! If Velvet Sky had been honest from last nite someone like this young lady could have booked another flight. I spoke to a mother who was supposed to fly with her two children - no finances to even think of another airline - she was hoping to catch a bus to CT. A young man needed to get home to Dbn - he did not know how to get to Jhb centre to hopefully get a seat on a bus - so many more sad stories! I was amongst the fortunate, the wedding I am attending is only on Sat. I did not have to pay out R2000 to get to CT, my daughter gave up a voyager ticket - booked me on tomorrow's flight!! My greatest blessing is that I had decided at the time of booking early January to book return flight on 1 Time my preferred airline, even though it was more expensive than Velvet Sky!!

  • DuranPerumal - 2012-02-24 10:36

    I went to drop my grandmother off at the airport and was told that the flight was cancelled. They did not send out any sms messages or phone calls to her. It inconvenienced us and she had to find accomodation for her brother aswell. They booked them on the next flight this morning at 6am which also got cancelled and they only lft at 8-30am. It is sad cos people who are not in the financial position to make other arrangements. My gran had to wake up at 4am this morning and inconvenience other relatives aswell. Velvet Sky should compensate the passengers for this pathetic service!

  • Inno - 2012-03-11 17:59

    if velvet needs to fire non perfoming members they should fire everyone and hire a new staff

  • pages:
  • 1