Cape Town station deck users to be surveyed on their experiences

2016-11-17 17:14
Taxi rank. (Duncan Alfreds, Fin24)

Taxi rank. (Duncan Alfreds, Fin24)

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Cape Town – People who use the Cape Town station deck for commuting or business will be asked about their experience of the transport hub, a city official said on Thursday.

The results of this survey would be used to improve current conditions with short-term interventions and also inform a major upgrade planned for next year, said transport mayoral committee member Brett Herron.

From Monday, staff from Freshly Ground Insights would conduct 700 interviews with pedestrians, minibus taxi operators and drivers, passengers, line marshals and informal vendors.

"We will ask them about their daily experience on the station deck, their expectations and needs, the shortcomings, the current challenges and any other issues they may raise."

Herron said the current facilities did not adequately serve commuters.

He said the Golden Acre terminal and station deck taxi rank in particular were not designed for the current vehicle volumes and movements.

Station 'a barrier'

"An appropriate system is needed to cater for the adequate circulation of traffic, disembarking and alighting, as well as staging."

He said there was also a clear lack of thoroughfare for pedestrians to link both sides of the railway station.

"The station forms a barrier in the urban grid, hindering pedestrian movements between the foreshore area and the south-east of the central business district."

Minibus taxi operators had been informed about the survey and interviews.

Herron asked users of the station deck to participate and give their honest opinions.

They would be asked about the location of the station deck, access and space, facilities, crime and anti-social behaviour, safety and shelter from the elements.

Construction on the station deck was expected to start around September next year.

Read more on:    brett herron  |  cape town  |  transport

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