‘Honest glitch’ behind million rand bills

2016-01-04 11:52
Jason and Nicole Rose-Innes of World’s View were the winners of the informal competition of who received the highest water bill. Their bill amounted to more than R8,5?million.

Jason and Nicole Rose-Innes of World’s View were the winners of the informal competition of who received the highest water bill. Their bill amounted to more than R8,5?million. (Kailene Pillay, The Witness)

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Pietermaritzburg - The uMgungundlovu district municipality has apologised to residents who received ridiculously exorbitant water bills last week.

The district municipality’s spokesperson Mbeko Nzimande said the error occurred due to an “honest” technical glitch on their system.

Nzimande assured residents they would not have to pay the amounts sent to them on the latest bill and new accounts with the correct amount to be paid will be posted to them.

Last week residents shared a good laugh on social media when they held an impromptu competition to see who held the highest bill. An amount of R250 000 paled into insignificance when the winner ­produced an account of R8 569 703,93. The winners of the light-hearted competition were World’s View couple Jason and Nicole Rose-Innes.

“My husband opened the bill and he just burst out laughing. He showed it to me and we had a good giggle. The bill was only page one of 1 000-plus ­pages,” said Nicole Rose-Innes.

Hilton residents shared their stories on their Facebook group. Nicky Erasmus, whose bill was around R763 000, wrote: “Happy Christmas from Mr Zuma who has amazing counting skills. Enjoy your ­water bills this month Hiltonians.”

“If Zuma can’t say it, we can’t pay it!” wrote Jean McKean van Heeswijk.

Nzimande reiterated that the glitch on the system resulted in the incorrect bills and promised that Hiltonians would not have to pay the exorbitant amounts. “The correct bills are being printed and will be sent to those affected. We apologise for the inconvenience caused, and continue to encourage customers to phone our 24- hour toll-free customer care number, 0800 864911,” said Nzimande.

• kailene.pillay@witness.co.za

Read more on:    pietermaritzburg  |  bill  |  water

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