WATCH: Long wait in KZN hospital trauma unit

2016-02-01 21:15

Durban – A Durban man took to Facebook to vent his ire at a Durban private hospital, claiming there was no doctor on duty at the 24-hour Trauma Unit and that several patients had sat unattended for hours.

A video made by Rivaaj Ramdas, showing him grilling a nursing sister at the hospital, went viral on Monday.

Ramdas, speaking to News24, said that there had been no doctor or matron on duty at the time. He had accompanied a patient to the hospital.  

“[There was] no doctor at all, neither was the matron on duty so I called the most senior person I could speak to at the hospital. So even if the hospital had to burn down, it seems like the protocol and instructions are clear that the bosses are Gods that sit in ivory towers and must not be disturbed,” he said.

“How can you not have a doctor in a 24-hour emergency trauma unit for over five hours? There was an accident victim... [who was in at] 8.30pm and was not seen to by 1.15am,” Ramdas said.

Hospital manager, Graeme Kendall, said patients in the unit had been categorised according to the seriousness of their condition, and those less serious were at the back of the line.

“The internationally-recognised triage system allows our emergency unit staff to determine the priority of patients' treatments based on the severity of their condition. A colour code is assigned to the patient: red being the most urgent, and yellow and green being the least urgent. Patients requiring immediate attention are prioritised.

“At the time of the incident in question, the trauma doctor on duty was attending to an urgent red code patient medical emergency, which took priority over the non-red code patients,” Kendall said.

“All patients in the emergency unit at the time of the incident had already been seen by the triage nurse and [were] awaiting medical attention from the trauma doctor and were classified as yellow, that is not urgent,” he said. 

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