Woman furious after ATM gives her paper - report

2016-04-13 08:02
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Cape Town - A woman was left fuming on Monday after the ATM she used to withdraw R1 000 gave her pieces of white paper in between some of her notes, iOL reported on Monday.

The 40-year-old mother, who lives in Scottsville, said four white pieces of paper were hidden in between her cash, and was the same size as the other bills.

The incident took place at an Absa ATM in Milton Road, Scottsville. The white pieces of paper reportedly had the words “FIT” and "SBV Services" printed on them.

- Read more: What to do if an ATM gives you white paper

She reportedly told iOL that her “blood was boiling” when she saw the pieces of paper, and immediately reported the incident to the closest Absa bank branch in Cape Gate Mall.

The bank at the time said the incident would get the “highest priority”, and she would receive her money in 10 working days.

News24 spoke to Absa on Tuesday, with the bank saying the woman was refunded within two days, and only one slip of paper had been dispensed.

"Absa confirms that one of our ATMS dispensed 1 slip of paper amongst a set of notes in a client’s withdrawal at one of our ATMs," the bank's media office replied via email.

"The client reported the incident to our Cape Gate branch and was refunded within 48 hours of reporting the incident. We regret the error and we are working closely with our vendor to ensure that this doesn’t happen again."

ATM syndicate

Fin24 reported meanwhile on Thursday about smartly dressed, well-spoken fraudsters lurking around Cape Town ATMs and scamming international tourists out of thousands of rands in a complex syndicate.

The Cape Town Central Improvement District (CCID) warned that the syndicate operates in a group of between four to six fraudsters, and their modus operandi includes dropping high-value cash notes on the floor to distract tourists.

The fraudsters then also speed off in rental cars after committing the theft, and are committing the crimes on a daily basis in the city.

The scam artists have been spotted in the CBD in Long Street, at the Route 44 market in Stellenbosch, and even in Plettenberg Bay.

Cutting torch

And in Port Elizabeth, four men tried to remove an ATM from the wall using a cutting torch in Newtown Park, News24 reported last month.

The would-be bandits however failed in their attempt, police had said.

Warrant Officer Alwin Labans said the four drove off in a white Toyota Quantum minibus taxi in the early hours one Monday, taking a security guard with them. 

He said they dropped the guard at Struanway, near Brighton.

An attempted robbery case was opened. No arrests have been made.

Read more on:    absa  |  cape town

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