Chabane urges effective service delivery

2014-05-31 12:29
Collins Chabane (Picture: Sapa)

Collins Chabane (Picture: Sapa)

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Johannesburg - Newly appointed Minister of Public Service and Administration Collins Chabane said on Friday that the public service sector should be transformed into an effective service delivery machine.

He said there was a sense of expectation and a growing urgency for the transformation to fast track the implementation of the National Development Plan (NDP).

"We want to ensure that the public service is professionalised, trained, capacitated, effective, efficient and development-oriented to practically implement and improve service delivery by all partners for the benefit of all citizens,” Chabane said.

He said the NDP identified the task of improving the quality of public services as critical to achieving transformation.

"This will require us to focus on identifying and overcoming the obstacles to achieving improved outcomes, including the need to strengthen the ability of local government to fulfil its developmental role."

He said that all departments should immediately start the implementation of their mandates as outlined by President Jacob Zuma.

His department would work with all affected departments to ensure the "speedy and effective" establishment of their structures and transfer of functions.

"The stability and effectiveness of the public service is highly dependent on the commitment and devotion of its staff," Chabane said.

It was critical that government enhanced the skills and capacity of its employees to be able to proactively work towards improving the lives of South Africans, he said.

Read more on:    collins chabane  |  service delivery

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