Motsoaledi wants standards office in 2011

2011-01-21 17:05

Pretoria - A quality and complaints office for the healthcare system has to be fast-tracked, Health Minister Aaron Motsoaledi said on Friday.

"I'm in a hurry... That office must be established this year," he told journalists in Pretoria.

The office of standards and complaints would help improve the quality of healthcare in public facilities.

The office would be divided into three units - an inspectorate, an office for accreditation and an ombudsman for complaints.

It would address areas such as cleanliness, staff attitudes, safety and security of patients and long queues, a common feature in the public health sector.

Motsoaledi said funding for the office had already been discussed with the National Treasury.

The bill, in which provisions for the office are contained, could be released for public comment next week.

  • Macho Mike - 2011-01-21 17:46

    Eish, a Standards office to measure Standards to what Standards? No doubt to ANC Standards, where 30% will be considered a pass.

  • Rolie - 2011-01-21 18:34

    Instead of spending on offices to create jobs for cronies, why dont you a-holes sort out hospitals etc by upgrading them. You know the problems are there. Hospitals should have competent management as it stands. There was never this problem in the past. I'ts just that there is a lot of corruption and theft out there which current, if they are not involved in it, just turn a blind eye as long as they are getting paid a salary. You don't need to spend unnecessary monies, which the taxpayer can ill afford, to sort this crap out.

      Sizwe - 2011-01-24 01:44

      You never experienced it in the past, because the hospitals reserved for "you" got all the funding. The rest of the population did not even have access to primary health care! This proposal is sensible you are too stuck in the past to realise it.

  • SEMATSATSA - 2011-01-21 19:41

    Count me in,actually we need this office in all departments not only in health.I can see the light at the end of the tunnel.Wise move.

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