Set timeframes needed to fix service woes

2012-10-04 22:21
RDP house (Duncan Alfreds, News24)

RDP house (Duncan Alfreds, News24)

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Johannesburg - Service failures, such as poorly-built RDP houses, need to be fixed within a set timeframe, Public Protector Thuli Madonsela said in the KwaZulu-Natal Legislature in Pietermaritzburg on Thursday.

She urged members of the legislature to commit to specific time limits to rectify service failure matters where they conceded wrong-doing, her spokesperson Momelezi Kula said in a statement.

Madonsela briefed the legislature on key complaints identified at public hearings held during her 2012 Stakeholders Consultative Dialogue.

These included cases where the provision of housing was not matched to basic infrastructure such as sanitation, schools, hospitals and policing services.

There were also allegations that delivery guarantees were not always obtained from contractors.

This led to "the state having to shoulder the burden, paying for the rectification of shoddy work".

There were also complaints of allocation irregularities. Many older people had waited for many years for housing, some having applied when the RDP programme began in 1996.

"Speaking at the end of the meeting, the public protector expressed gratitude to the provincial legislature, stating that the meeting had been extremely fruitful," Kula said.

- SAPA
Read more on:    thuli madonsela  |  housing  |  service delivery
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