Is Cell C sustainable?

2015-01-26 15:28

Is the mobile operator another African Bank in the making, asks Gugu Lourie.

Gloves off in battle for SA broadband

2015-01-16 08:30

The battle for the internet in South Africa has taken a dramatic turn as telecoms giants swing punches at each other.

Stakeholders are the jury

2014-12-24 11:32

Brands misjudge the harm that can result from bad service, says Solly Moeng.


Top tech stories in 2014

2014-12-23 10:42

From a controversial Cell C slam banner to a R1bn local e-commerce deal and the Apple Watch being unveiled, this year has been a big one for technology.

0 comments 1588 Views

Cell C: Slam banner matter 'closed'

2014-11-24 17:31

Mobile network Cell C says the matter over a controversial banner slamming its services is now closed after George Prokas paid "outstanding usage fees".

EXCLUSIVE: Cell C banner man wins credit listing battle

2014-11-20 20:47

Businessman George Prokas has been removed from a slow payers list after a court ruled in his favour regarding a banner that slams Cell C a useless.

Beware of angry consumers - expert

2014-11-20 07:00

In a world where customers are becoming ever more demanding, companies cannot be seen as abusing their customers – even when customers are wrong, an expert says.

City of Joburg wants Cell C banner removed

2014-11-18 16:34

The City of Johannesburg plans serving a notice on the WorldWear Mall to take down a banner that has slammed mobile network Cell C’s services.

Big brand bullies have no place in consumer minds

2014-11-15 13:48

Consumers are no longer prepared to be taken for granted by big brands and will vote with their money depending on how their service providers treat them.


In today's news headlines: The Nkandla report is passed in parliament after a riotous debate, SA will get a new low-cost carrier in 2015 and Cell C loses its urgent application against a disgruntled customer.

1 comments2603 Views

Cell C verdict 'far-reaching' for business

2014-11-14 06:00

Cell C says the court's dismissal of its case against a derogatory banner has "far-reaching" business consequences, and it is considering challenging the verdict.

Cell C loses case, slam banner stays up

2014-11-13 15:22

The South Gauteng High Court has dismissed an urgent application with costs by Cell C against a banner critical of service at one of its retail outlets.

Cell C wants interim relief in banner case

2014-11-12 17:33

Cell C is seeking interim relief from a customer who and the mall that displayed a "defamatory" banner brandishing the mobile service provider as "useless".

Cell C banner case 'bid to block criticism'

2014-11-12 15:32

The defence lawyer in the Cell C banner case has argued that the urgent interdict brought by the service provider is an attempt to block criticism.

Cell C billboard: Court to hear arguments

2014-11-11 07:00

Cell C will argue in court that a banner set up by a disgruntled customer makes unauthorised use of its trademark, among other things.

Angry Cell C client posts scathing banner

2014-11-08 14:11

A Cell C customer, angered by service he received at a Sandton City branch of the franchise, put up a large spoof banner in Johannesburg, a report says.

Icasa proposes gradual connection rate cuts

2014-09-05 22:28

The Independent Communications Authority of South Africa has lengthened the time frame for planned cuts to mobile connection fees.

Cell C bondholders agree to debt restructuring

2014-08-10 20:21

Bondholders of Cell C have unanimously agreed to a R2.3bn debt restructuring, the company said, allowing it to free up cash for network expansion.

Cell C restructures debt

2014-07-25 14:07

Cell C has said it would look to restructure €77.4m worth of senior debt, a move that could help improve its cash management.

SIU takes case to court

2014-06-22 09:00

The Special Investigative Unit has taken one of its cases to court in a bid to remove the chief executive of the Universal Service Access Agency of South Africa, Zami Nkosi, from his post.

Cell C turns rates 'upside down'

2014-05-13 17:14

Cell C has aggressively reduced its call rate, "turning them upside down", says CEO Jose Dos Santos.

MTN offers free Twitter, Facebook, Wikipedia

2014-05-02 10:37

Mobile operator MTN has launched a range of internet packages that offer free access for selected sites.

MTN drops call rate, takes fight to Cell C

2014-04-14 16:28

Spending in SA on voice calls may be on the decline, and a legal case looms over termination rates, but that hasn't caused any let-up in the competition between mobile operators.


Vodacom plans connecting 150 000 homes to fibre

2015-01-26 13:53

South Africa’s biggest mobile phone network plans to connect 250 000 homes and businesses to fibre broadband over the next three years.

Cell C ‘threatened’ by Vodacom-Neotel tie-up

2015-01-07 10:59

Cell C plans to tell regulators at a hearing next week that its business is threatened by Vodacom’s proposed acquisition of Neotel.

Stakeholders are the jury

2014-12-24 07:12

In SA, many brands underestimate the harm that can result from bad treatment of customers, says Solly Moeng.

Cell C cuts data costs

2014-12-05 12:38

South Africa’s third largest mobile network Cell C has slashed data prices as the country’s telecoms market heats up ahead of the holiday period.

SA’s best and worst cellphone contracts

2014-11-27 10:18

Telkom is leading South Africa’s mobile phone contract market pack when it comes to the best deals followed by rival Cell C, says a telecom pricing research firm.

'Mobile phone networks are not cash cows'

2014-11-21 08:52

All mobile operators are not huge financial cash machines, especially where multiple players vie for market share in one country, says an international organisation.

EXCLUSIVE: Cell C banner man wins credit listing battle

2014-11-20 15:25

Businessman George Prokas has been removed from a slow payers list after a court ruled in his favour last week regarding a banner that slams Cell C as a "useless" service provider.

Orange: Hey Cell C, call us to chat

2014-11-19 12:00

Orange has no plans to buy struggling South African mobile operators though the French-based telecoms firm is open to discussions.

Disgruntled Cell C customer wants blacklisting removed

2014-11-15 14:45

Businessman George Prokas is in a fresh bid to remove his name from a bad payer list after a court dismissed an urgent application to remove a banner slamming Cell C.

Why Cell C got it all wrong

2014-11-14 15:20

Cell C got it all wrong when it took a disgruntled customer to court over a billboard that slated the cellular provider, according to a brand reputation expert.


With the recent Cell C court case loss against an irate customer who made a billboard targeting its poor service, we examine freedom of expression in post-1994 SA.

0 comments 6160 Views

Victory for Cell C customer

2014-11-13 18:15

The customer who spent over R60 000 on a banner slamming Cell C is satisfied after the court dismissed with costs the service provider's case.

Cell C slam banner man awaits fate

2014-11-13 07:00

The South Gauteng High Court in Johannesburg is set to hand down judgment in a case relating to a scathing Cell C banner erected by a furious customer.

Cell C banner case storm in a teacup, lawyer argues

2014-11-12 16:03

The defence in the Cell C banner case has argued that the interdict brought by the mobile firm is "a proverbial storm in a teacup" and a bid to block criticism.

Cell C slam banner vandalised

2014-11-12 10:05

The large Cell C banner put up by an irate customer along Beyers Naude drive in Johannesburg has been vandalised.

Cell C heads to court over derogatory banner

2014-11-10 09:04

Cell C will launch an urgent court appeal to have a banner put up by an irate client removed, calling it "the most useless service provider in SA".

Icasa announces new call rate regulations

2014-09-29 19:49

New call termination rates favouring smaller cellular operators have been announced by the Independent Communications Authority of SA.

New Icasa MTR policy 'should benefit consumers'

2014-08-20 07:54

The new policy to determine the actual cost of termination rates should benefit mobile consumers in South Africa, says an analyst.

Smartphone dream turns into nightmare

2014-07-31 14:29

Many people dream of owning the latest smartphone, but that dream can turn ugly if you don't watch the data bill.

Number porting not good business for telcos

2014-06-26 11:31

SA telco customers are serviced by a compromised porting company and in no position to negotiate better deals with their service providers.

Lukewarm response to Zuma tech strategy

2014-06-19 11:30

President Jacob Zuma's proposals for expanding and investing into the technology sector has been met with a lukewarm response.

Knott-Craig steps down as Cell C boss

2014-05-08 17:26

Alan Knott-Craig has stepped down as CEO of Cell C after recovering from a stroke, chairperson Mohammed Hariri has announced.

MTN makes 79c call rate permanent

2014-04-25 11:30

MTN has made its price reduction plan for prepaid users permanent, the mobile operator has announced.

Nashua Mobile to close shop

2014-04-14 13:26

Nashua Mobile has agreed to sell its MTN and Vodacom subscriber bases to the two mobile operators, says parent company Reunert.

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