BlackBerry Priv blends Android with security

2015-09-30 14:58

BlackBerry’s new slider smartphone powered by Google’s Android operating system represents a blend of security and usability.

Cell C's LTE network finally goes live

2015-09-23 10:46

South Africa's third biggest mobile network Cell C has launched its LTE network this week, the last major local operator to do so.

Mandy Collins: Vodacom responds – Call Centre protocol still a concern

2015-09-14 08:18

Vodacom makes its reponse to Mandy Collins' grievance about how the company handled a customer complaint.

Mandy Collins: Big Business Call Centre spin – Why I’m not lying down Vodacom

2015-09-08 07:55

Big business can no longer afford to treat their customers shoddily and hope they’ll get away with it, says Mandy Collins.

Fin24 users fume over expired mobile data

2015-08-31 09:01

Mobile networks in South Africa are ‘stealing’ their customers’ data, say Fin24 users.

Heated debate over legality of data expiration

2015-08-28 11:34

How and when mobile networks expire consumers’ unused data is coming under the spotlight again in South Africa.

Vodacom CEO buys R3.9m worth of shares

2015-08-21 11:33

Shameel Joosub, the chief executive officer of South Africa’s biggest mobile network, has bought R3.9m worth of shares in the company.

Vodacom, Naspers explore mobile TV deal

2015-08-18 08:58

Vodacom is in talks with Naspers to deliver movies and television programmes to mobile devices.

Commission to probe contract price hikes

2015-08-14 11:09

The National Consumer Commission is investigating mobile networks’ price increases after consumers complained about price hikes in the middle of contract periods.

Bribery claims rock Neotel as CEO takes special leave

2015-07-31 16:53

Telecoms company Neotel has placed its chief executive officer Sunil Joshi and chief financial officer Steven Whiley on special leave amid an investigation into bribery.


Cell C CEO eyes JSE listing

2015-09-25 12:33

José Dos Santos, chief executive officer of mobile network Cell C, says a stock exchange listing for the company is on his 'radar'.

Cyber bullies a big worry for SA teens

2015-09-22 14:07

Almost two-thirds of South African teenagers think cyber bullying is worse than face-to-face bullying, according to a study.

"I am so tired of terrible customer service"

2015-09-10 13:03

Blogger, Anja van der Spuy is sick of the way some South African customer services handle complaints and inquiries.

Flirting with migration to prepaid

2015-09-06 15:08

Maya Fisher-French explores the world of prepaid connectivity

Only one formal complaint over disappearing data

2015-08-28 13:09

The National Consumer Commission has received only one complaint from a customer about disappearing mobile data, according to a spokesperson.

Vodacom in online video play

2015-08-25 15:47

South Africa’s biggest mobile network Vodacom has entered the race to deliver video content over the internet in South Africa.

MTN's SA cell towers ‘up for sale’

2015-08-20 08:42

The mobile network has started talks with phone-tower operator IHS Holding over selling its South African towers for as much as $2bn, according to Bloomberg.

Networks ‘wrong’ to hike contract prices

2015-08-17 14:58

Fin24 users support a move by the National Consumer Commission (NCC) to investigate mobile networks over price increases.

Mobile network MTN wants to emerge from a months-long strike and overtake Vodacom to become South Africa’s number one telecoms company.

Mobile network MTN wants to emerge from a months-long strike and overtake Vodacom to become South Africa’s number one telecoms company.

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Vodacom’s chief financial officer quits

2015-07-27 10:06

South Africa’s biggest mobile network Vodacom has announced that its chief financial officer Ivan Dittrich has resigned from the company.

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