2016: Year of the consumer snitch

2015-11-30 11:22

SA faces a year of crisis but a toxic environment is a great opportunity for businesses that ‘hug’ their people and customers, says Aki Kalliatakis.

Outlook bleak for already battered consumers

2015-11-13 14:13

The TransUnion South African Consumer Credit Index has found that more consumers are resorting to borrowing money to pay off debt or for general expenses.

Consumer comfort in US reaches highest level

2015-10-01 16:45

Consumers have been more upbeat last week than at any time since mid-July as Americans held the most favourable views of the buying climate in three months.

SA customers rate clothing retailers

2015-08-20 14:25

Woolworths, Ackermans and Pep Stores are leading the pack for customer brand satisfaction among SA clothing retailers, an index shows.

Client is king as customers become more picky

2015-07-30 15:08

By 2020 customer experience will overtake product and price as the key brand differentiator, according to a report.

Bounty Brands shows strong growth

2015-06-26 20:06

Bounty Brands has acquired a further two new businesses with combined revenues of R440m, bringing Bounty’s total revenues to over R1bn.

Significant drop in consumer confidence - index

2015-05-06 17:20

Consumer confidence levels have declined across all population groups, but improved slightly for low-income households, according to an index.

R13bn lower oil consumer boon not enough

2015-03-15 12:44

An amount of R13bn has to date been injected back into the pockets of South African households due to lower oil prices, says an economist.

Rich in for a budget shock - expert

2015-02-20 14:57

High net worth individuals are in for a shock from the upcoming National Budget, which will be announced next week, warns an expert.

Lower fuel prices boon for consumers

2015-01-05 10:05

There seems to be no global consensus on the level at which fuel prices will stabilise, but the current situation is extremely positive for consumers, says the AA.


Govt cap on interest rates to help consumers - dti

2015-11-13 17:31

The new maximum interest rates for all types of credit agreements would reduce the cost of credit for consumers, according to the Department of Trade and Industry.

R67m customer refund is not the end of Lewis challenge

2015-10-27 15:11

Lewis Group's intention to refund a total of R67.1m to customers for the cost of loss of employment insurance, is a good start, but not yet the end, says a consumer watchdog.

Gareth Ackerman: Consumers want more value

2015-09-20 14:07

Consumers are searching for new and better ways to achieve value, says Gareth Ackerman, co-chair of the Consumer Goods Council of SA and chair of Pick n Pay.

Michael Jordaan talks retail innovation

2015-08-18 19:00

Third party e-market places can be a big alternative for producers who have been at the mercy of large retailers, says venture capitalist and ex-FNB CEO Michael Jordaan.

Consumer confidence nosedives

2015-07-02 17:30

Consumer confidence levels have declined sharply across all population and household income groups in the second quarter, an index shows.

SA economy 'halfway back to treading water'

2015-05-13 13:27

Actual petrol and diesel prices are still below last year’s levels, but the 14% increase in a month has hampered confidence and spending power, an index shows.

Housewife worth more than R50 000 per month

2015-04-19 13:41

If one had to pay a South African housewife for all the work she does, it would easily cost more than R500 000 per year, reports Netwerk24.

Millions of consumers use small loans to buy food

2015-03-11 16:29

Over half of SA's credit active consumers are over-indebted and micro-lending affects many in poorer communities, says the SA Human Rights Commission.

Premier Foods sees positives in supermarket wars

2015-01-23 13:19

The owner of Mr Kipling cakes and Bisto gravy, Premier Foods, could gain shelf space in the intensifying battle for shoppers among Britain's supermarkets.

Possible food price relief for consumers

2014-12-24 07:00

Consumers can look forward to a slowdown or even decline in food price inflation, says an agriculture body.

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