Loss of employment could become biggest concern

2016-02-03 07:47

Loss of employment could become the biggest concern in the household sector in 2016, warns John Loos, household and property sector strategist at FNB.

Brian Kantor: Inflation uncontrollable. MPC rate hikes non-sensical, slow anaemic growth

2016-01-19 13:00

Higher rates have already slowed the economy and will slow it further, making Pravin Gordhan and every South African’s job a lot harder, says economist Brian Kantor.

Consumers squeezed to the max this year - debt expert

2016-01-11 12:45

The drought, a likely Eskom price hike and a probable tax increase early this year will lead to consumers being squeezed to the maximum in 2016, warns a debt expert.

Standard Bank pays out R1bn in reward points

2015-12-18 15:19

More and more consumers are opting to switch their benefit points from reward programmes for petrol, according to Standard Bank.

Tough festive season increases retail competition

2015-12-07 19:32

With a tough festive season ahead and many consumers using credit to make purchases, there will be even greater competition among retailers, says an expert.

2016: Year of the consumer snitch

2015-11-30 11:22

SA faces a year of crisis but a toxic environment is a great opportunity for businesses that ‘hug’ their people and customers, says Aki Kalliatakis.

Outlook bleak for already battered consumers

2015-11-13 14:13

The TransUnion South African Consumer Credit Index has found that more consumers are resorting to borrowing money to pay off debt or for general expenses.

Consumer comfort in US reaches highest level

2015-10-01 16:45

Consumers have been more upbeat last week than at any time since mid-July as Americans held the most favourable views of the buying climate in three months.

SA customers rate clothing retailers

2015-08-20 14:25

Woolworths, Ackermans and Pep Stores are leading the pack for customer brand satisfaction among SA clothing retailers, an index shows.

Client is king as customers become more picky

2015-07-30 15:08

By 2020 customer experience will overtake product and price as the key brand differentiator, according to a report.


New NCR rules, tough economy hit Lewis sales

2016-01-25 11:53

Lewis Group says sales have been significantly impacted by the implementation of the National Credit Regulator's affordability assessment regulations.

Agriculture's tough 2016 an opportunity for change

2016-01-12 15:00

The drought and other weather conditions should present an opportunity to create efficiency in the agriculture sector, says Standard Bank’s Head of Agribusiness SA, Nico Groenewald.

Outlook for SA consumers dire, debt experts warn

2016-01-05 07:42

This year January, a notoriously long month with everybody’s finances stretched to the max, will hit most consumers particularly hard.

Retailers under pressure as consumers snub bad service

2015-12-08 12:29

Retailers will need to up their game as harsh economic realities are making South African consumers more demanding about service levels, a survey shows.

Consumers set to spend vast amount on toys

2015-12-06 18:02

Despite financial pressures, market indicators show that consumers still spend a vast amount on toys, according to an expert.

Govt cap on interest rates to help consumers - dti

2015-11-13 17:31

The new maximum interest rates for all types of credit agreements would reduce the cost of credit for consumers, according to the Department of Trade and Industry.

R67m customer refund is not the end of Lewis challenge

2015-10-27 15:11

Lewis Group's intention to refund a total of R67.1m to customers for the cost of loss of employment insurance, is a good start, but not yet the end, says a consumer watchdog.

Gareth Ackerman: Consumers want more value

2015-09-20 14:07

Consumers are searching for new and better ways to achieve value, says Gareth Ackerman, co-chair of the Consumer Goods Council of SA and chair of Pick n Pay.

Michael Jordaan talks retail innovation

2015-08-18 19:00

Third party e-market places can be a big alternative for producers who have been at the mercy of large retailers, says venture capitalist and ex-FNB CEO Michael Jordaan.

Consumer confidence nosedives

2015-07-02 17:30

Consumer confidence levels have declined sharply across all population and household income groups in the second quarter, an index shows.

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