Insurance ombud gets record number of complaints

2015-05-19 17:11

The ombudsman for short-term insurance has received a record number of complaints against short-term insurers during 2014.

Health issues and insurance

2015-05-12 14:51

A Fin24 user wants to know if an insurance application could be declined because of a health reason.

Predictive medical underwriting launched

2015-04-22 10:15

One of the obstacles in getting life insurance is medical underwriting, which requires medical tests before clients can be offered insurance products.

Complaints against UK banks dip 7%

2015-03-30 15:15

Complaints against Britain's banks have fallen in the second half of last year as fewer people lodged objections about insurance protection mis-selling.

Santam earnings up 40% thanks to good weather

2015-03-02 15:37

Short-term insurer Santam has reported a 40% jump in full-year earnings, slightly lower than expected, after a turnaround in its crop insurance segment.

Revealed: The best car insurance firm in SA

2015-02-23 07:00

Are you using the top car insurance firm in the country? This study first published on Fin24 reveals the best vehicle insurance firm based on the public's feedback.

Metropolitan Life Kenya enters partnership

2015-02-10 14:52

Insurance firm Metropolitan Life Kenya and Cannon Assurance have announced the launch of their new brand.

AU unit developing epidemic insurance

2015-02-03 14:12

A unit of the African Union says it is developing outbreak and epidemic insurance for African sovereigns following the Ebola outbreak.

Africa drought triggers $25m insurance payout

2015-01-22 11:51

Mauritania, Niger and Senegal will use an $8m payout to mobilise early interventions, based on pre-approved contingency plans.

Performance vs conformance: the regulatory tsunami

2015-01-19 10:02

ADVERTORIAL: As new laws and rules take effect, the importance of the balance between a business’s performance and conforming to the rules becomes more critical.


When insurers and consumers miss the mark

2015-05-17 15:00

The complaints procedures by insurance companies do not seem to match consumer expectations. Here is why, writes Neesa Moodley

Complex insurance, disability claims worry Ombud

2015-05-12 13:51

There are still some long-term insurers in SA who do not understand the importance of handling complaints well, says the Ombudsman for Long Term Insurance.

Top five insurers earn R28.4bn in 2014

2015-03-31 12:43

SA's top five long-term insurance companies recorded total earnings of R28.4bn last year, according to the latest PwC Insurance Industry Analysis survey.

Sanlam readying for R2bn Africa acquisitions

2015-03-05 12:47

Sanlam is working on acquisitions worth over R2bn in the rest of Africa and other emerging markets to be funded from a R3.3bn war chest, its chief executive says.


Taking out a policy to protect a business from breaches is an increasing trend in South Africa, says an expert.

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Ceding 25-yr life cover: good move or not?

2015-02-13 15:02

A Fin24 user took out a life cover in the 90s and he was advised to cede his policy and put the proceeds into an investment portfolio.

Insurance claims spike amid load shedding

2015-02-06 16:04

Eskom load shedding brings various risks and consumers must be vigilant in order to ensure that any resulting insurance claims will succeed, warns an expert.

Power surges, stolen cables and insurance claims

2015-01-23 17:27

A Fin24 user wants to know how power surges due to stolen cables impact her ability to claim from her insurance.

Fires impact short-term insurance industry

2015-01-20 16:26

Fire and the damage it causes have a direct impact on the sustainability of the short-term insurance industry, both in South Africa and globally.

Sydney siege declared terrorist act

2015-01-15 11:45

A fatal Sydney cafe siege last month has been officially declared a terrorist incident by the government so businesses can make insurance claims.

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