Google sorry over Gmail outage

2014-01-25 13:47
Google headquarters. (Marcio Jose Sanchez, AFP)

Google headquarters. (Marcio Jose Sanchez, AFP)

Multimedia   ·   User Galleries   ·   News in Pictures Send us your pictures  ·  Send us your stories

San Francisco - Google apologised after the internet giant's widely used free e-mail and an array of other services were disrupted by apparent software woes.

"Earlier today, most Google users who use logged-in services like Gmail, Google+, Calendar and Documents found they were unable to access those services for approximately 25 minutes," Google engineering vice president Ben Treynor said in a blog post.

"For about 10% of users, the problem persisted for as much as 30 minutes longer."

Gmail service appeared to resume for some users shortly after the outage occurred.

It was unclear what triggered the outage, which affected users in at least India, Britain and the US.

Yahoo, which runs a rival internet service, posted a screenshot of the Gmail error page on Twitter.

"We're investigating reports of an issue with Gmail. We will provide more information shortly," the company said on its "App Status" dashboard online, which tracks the state of various Google services.

Users attempting to sign on saw a "temporary error" message and a brief note: "We're sorry, but your Gmail account is temporarily unavailable. We apologise for the inconvenience and suggest trying again in a few minutes."

The internet search giant's Google+ social network, as well as its YouTube video service, appeared sluggish as well.

"Whether the effect was brief or lasted the better part of an hour, please accept our apologies - we strive to make all of Google's services available and fast for you, all the time, and we missed the mark today," Treynor said.

"The issue has been resolved, and we're now focused on correcting the bug that caused the outage, as well as putting more checks and monitors in place to ensure that this kind of problem doesn't happen again."
Read more on:    google  |  internet
NEXT ON NEWS24X
SHARE:

Read News24’s Comments Policy

24.com publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
2 comments
Add your comment
Comment 0 characters remaining
 

Inside News24

 
/News
 

The most epic YouTube mashup of 2014

Try to see how many of these things gone viral you recognise in this epic mashup YouTube video!

 
 

I love summer.24

Summer Survey!
Stay in shape this summer
Ultimate fails compilation 2014
This sleeping bulldog is you during the holidays

Jobs in Cape Town [change area]

Property [change area]

Travel - Look, Book, Go!

Kalahari.com - shop online today

Grand Theft Auto 5

Now available on PS4, Xbox One and PC from R649. Buy now!

Festive gifts!

Check out our awesome range of festive gifts to make everyone’s wishes come true. Shop now!

Save on Samsung

Cameras, mobile phones, TVs, Tablets and more. While stocks last. Shop now!

Save up to R2200 on electronics! – As seen in the catalogue

Wishing for tech gadgets this festive? Save up to R2100 on hot tech products at kalahari.com. While stocks last. Shop now!

30% off the bestselling books

Save big on the most captivating reads of 2014. While stocks last. Shop now!

OLX Free Classifieds [change area]

Samsung Galaxy s4

Mobile, Cell Phones in South Africa, Western Cape, Cape Town. Date October 24

Best bargain in big bay

Real Estate, Houses - Apartments for Sale in South Africa, Western Cape, Cape Town. Date October 25

VW Golf 6, 1.6 Trendline (Excellent condition)

Vehicles, Cars in South Africa, Western Cape, Cape Town. Date October 25

Horoscopes
Aquarius
Aquarius

You are in an innovative mood and may want to break out and do your own thing today. The Moon moves into Aries which emphasizes...read more

There are new stories on the homepage. Click here to see them.
 
English
Afrikaans
isiZulu

Hello 

Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.


Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Settings

Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.








Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.