Samsung updates ChatON to gain users

2013-02-15 14:17
Samsung has updated its ChatOn network. (Duncan Alfreds, News24)

Samsung has updated its ChatOn network. (Duncan Alfreds, News24)

Multimedia   ·   User Galleries   ·   News in Pictures Send us your pictures  ·  Send us your stories

Cape Town - Samsung on Thursday announced an update to its ChatON instant messaging service that expands the service to multiple devices and web browsers.

Samsung said that the service, which is built in to its products, was being expanded to multiple devices.

"ChatON 2.0 now takes this one step further, enabling users to access the service from multiple devices for a true multi-screen user experience," said Craige Fleischer, director of Mobile Communications at Samsung Electronics SA.

The service allows users access via all smartphone platforms, including BlackBerry devices which dominate the South African mobile landscape.

It is also available on older feature phones which still make up a large percentage of cellphones in SA.

"It is even possible to use ChatON from a PC web browser by logging onto with the same Samsung Account ID. Users can now also invite friends to ChatON conversations from a wider variety of platforms, including Facebook, Twitter and Weibo," Samsung said.


Despite Samsung's push of the service globally, there are relatively few ChatON users and reviews on Google's Play Store are an illustration of the lack of user conversion to the platform.

"Its good but the only problem is that not much people use ChatOn. Out of all my contact there is only 2 who use ChatOn -update move to sd please my phone has limited device memory," (sic) wrote a user who gave the application a one star rating.

"It really works great .. but only one of my contact use it .. seems useless to me since there is only one person i can ChatOn to... but i Hope not ... i think soon .. everyone will appreciate this app ... specially if u make it movable to sd card .. thank u .. keep up the good work! :-)" (sic) wrote a user called Angelo Vargas.

Samsung is determined to drive adoption of the software and has included new features that might attract new users.

The Special Buddy feature allows users to create mini social profiles and feeds from third party vendors.

South Africans have more choice with the launch of several instant messaging applications available, but a social media expert Samantha Fleming told News24 that success will depend on where a person's social network is located.

- Follow Duncan on Twitter

Read more on:    google  |  samsung  |  social networks

Join the conversation! encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions.
NEXT ON NEWS24X publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
Comments have been closed for this article.

Inside News24


Amazing solar inventions!

Solar power is lighting up the world, and not just on rooftops anymore.



Plastic on your plate
Prince George the green prince?
Lean, green, drifiting machine
One man's $1 million vision for an eco Africa

Book flights

Compare, Book, Fly

Traffic Alerts

It may be hard to maintain a steady rhythm as you find yourself juggling a zillion things. Slow down a little and let go of more

There are new stories on the homepage. Click here to see them.


Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire network.


Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.