SAA ranked most on-time in Africa and Middle East
2013-02-27 13:50
Johannesburg - FlightStats, the global leader in flight and airport information services, has announced its Time Performance Service Awards (OTPS Awards) for airlines across the globe.
South African Airways (SAA), with its 91.17% On Time Performance average, won in the category ‘Middle East and Africa Major Airlines’.
Zuks Ramasia, GM Operations for SAA said: “SAA is absolutely thrilled to win this prominent award as On Time Performance is a critical factor considered by customers when selecting which airline to fly. Winning this award also highlights our employee’s commitment to ensuring a seamless travel experience to our valued customers.”
This category includes airlines based in the Middle East and Africa that operate at least 30,000 scheduled flights annually within the Middle East and Africa. The flight status coverage threshold was set at 80%.
The other four finalists included Etihad Airways, Gulf Air Company, Qatar Airways and Saudi Arabian Airlines. The OTPS Awards program recognises airlines around the world that achieve sustained operational excellence. Airlines are recognised for delivering the highest percentage of flights to their arrival gates within 15 minutes of the scheduled arrival time.
The Major International Airlines category includes airlines that fly a significant number of trans-oceanic or international flights spanning at least three continents with at least 30,000 flights operated annually.
The winners are as follows:
Major International Airlines - The Major International Airlines category includes airlines that fly a significant number of trans-oceanic or international flights spanning at least three continents with at least 30,000 flights operated annually.
Winner - Japan Airlines – 90.35% On-time
The other 4 Finalists are:
Air New Zealand
All Nippon Airways
KLM Royal Dutch Airlines
Scandinavian Airlines
Lowest Global Cancellations –New
Lowest Cancellation Rate Among Global Airlines (as defined by the Major International Airlines category).
Winner - All Nippon Airways (ANA) – .22% Cancellations
The other 4 Finalists are:
El Al Airlines
Emirates
Finnair
Singapore Airlines
North America Major Airlines
The North America Major Airlines category includes airlines based in North America and operating at least 30,000 scheduled flights annually within North America.
Winner - Alaska Airlines – 87.26% On-time
The other 4 Finalists are:
Airtran Airways
Delta Air Lines
Jetblue Airways
US Airways
North American Regional Airlines
The North American Regional Airlines category is comprised of airlines based in North America with service concentrated in certain regions, states and provinces in North America or serving a limited number of cities and operating at least 20,000 scheduled flights annually.
Winner - Hawaiian Airlines – 92.29% On-time
The other 4 Finalists are:
Compass Airlines (operating as Delta Connection)
Executive Airlines (operating as American Eagle)
Horizon Air
Mesa Airlines (operates as United Express, US Airways Express and as the low-cost inter-island services go! in Hawaii)
Europe Major Airlines
The Europe Major Airlines category includes airlines based in Europe and operating at least 30,000 scheduled flights annually within Europe.
Winner - LOT Polish Airlines – 89.35% On-time
The other 4 Finalists are:
Aer Lingus
Finnair
KLM Royal Dutch Airlines
Scandinavian Airlines
Europe Regional Airlines
The Europe Regional Airlines category is comprised of airlines based in Europe with service concentrated within a limited region of Europe or serving a limited number of cities and operating at least 20,000 scheduled flights annually.
Winner - Aegean Airlines – 93.02% On-time
The other 4 Finalists are:
Brit Air
KLM Cityhopper
Regional Compagnie Aerienne
Tyrolean Airways
Asia Major Airlines
The Asia Major Airlines category is comprised of airlines based in Asia and operating at least 30,000 scheduled flights annually within Asia.
Winner - Japan Airlines – 90.35% On-time
The other 4 Finalists are:
All Nippon Airways
Korean Air
Malaysia Airlines
Singapore Airlines
Asia Regional Airlines
The Asia Regional Airlines category is comprised of airlines based in Asia with service concentrated within a limited region of Asia or serving a limited number of cities and operating at least 20,000 scheduled flights annually.
Winner - J-Air – 92.85% On-time
The other 4 Finalists are:
ANA Wings
JAL Express
Japan Air Commuter
Japan Transocean Air
Pacific Major Airlines - New
The Pacific Major Airlines category includes airlines based in the Pacific and operating at least 30,000 scheduled flights annually within the Pacific.
Winner - Air New Zealand – 87.76% On-time
The other 3 Finalists are:
Jetstar Airways
Qantas Airways
Virgin Blue Airlines
South America Major Airlines - New
The South America Major Airlines category includes airlines based in South America and operating at least 30,000 scheduled flights annually within South America.
*Flight status coverage threshold set at 75%
Winner - Azul - Linhas Aéreas Brasileiras – 80.04% On-time
The other 4 Finalists are:
Copa Airlines
Gol Linhas Aéreas Inteligentes
LAN Perú
TAM Linhas Aéreas
Airline Alliance - New
Alliances provide a network of connectivity and convenience for international passengers and international packages. Alliances also provide convenient marketing branding to facilitate travelers making inter-airline codeshare connections within countries. This award evaluates the cumulative on-time performance of all the airlines that operate within each of the three airline alliances – SkyTeam Alliance, Star Alliance and oneworld Alliance.
Winner - oneworld Alliance – 79.55% On-time
The other Finalists are:
SkyTeam Alliance
Star Alliance
Network - Global Airlines
The Network – Global Airlines category is comprised of airlines that fly a significant number of trans-oceanic or international flights spanning at least three continents with at least 30,000 flights operated annually and is inclusive of all code-share flights operated by other airlines (this includes airlines that are wholly owned subsidiaries or those that are operating flights based on contract/lease agreements on behalf of the airline marketing the flight).
Winner – All Nippon Airways – 85.46% On-time
The other 4 Finalists are:
Alitalia - Compagnia Aerea Italiana
Delta Air Lines
Japan Airlines
Scandinavian Airline
