World's Best Airline for 2013 named

2013-06-18 23:21
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Paris Air Show 2013

Take a look at the start of the International Paris Air show, which will be held at Le Bourget airport until June 23.

Le Bourget, France - Emirates has been voted the world's best airline by passengers at the annual Skytrax World Airline Awards.The awards - decided by 18.2-million passengers in 160 countries around the world - judge airlines on everything from the cleanliness of the cabin to the quality of the in-flight food and entertainment.

CNN reports the Dubai-based Emirates took the debut prize in 2001, and retained it in 2002, before missing out on the top spot for a decade.


Tim Clark, president of Emirates said the return to award-winning form was down to one thing, "extremely hard work."

"We've got 200 aircraft, 18 000 cabin crew and ground staff, it's not easy, but you work hard at what you're doing, you deliver to people's expectations, and hopefully exceed those expectations, " he said

South African Airways (SAA) has been named the Best Airline in Africa, the airline's eleventh consecutive year of winning the Best Airline in Africa award and making South Africa’s national flag carrier the most awarded airline on the continent.


Skytrax World Airline Awards 2013

Airline of the Year: Emirates

World's Best Airline in Africa: South African Airways

World's Best Cabin Staff: Cathay Pacific

World's Best Low-Cost Airline: Air Asia

Best Economy Class: Garuda Indonesia

Best Premium Economy: Air New Zealand

Best Business Class: Qatar Airways

Best First Class: Etihad Airways

Best In-Flight Entertainment: Emirates

Best Signature Dish: Malaysia Airlines' Satay Service

Presenting the awards, CNN's Richard Quest said consistency was key to the success of those crowned the best in the world.

"It's all about the ability to deliver a product every time -- every flight, for every passenger in every class."

The Skytrax World Airline Awards were established in 1999; they are compiled from the world's largest airline passenger satisfaction survey -- responses to questionnaires in English, Spanish, Chinese and Russian.
Read more on:    emirates  |  cathay pacific  |  flights  |  travel international  |  aviation

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