Hilarious airline complaint letter goes viral

2013-07-04 09:53

London - Every traveller has had that experience - a particularly grueling trip made even worse by the carelessness and negligence of the airline you opted to board. And these days, with the rise of social media, lodging public complaints about bad experiences is a common occurrence. 

However, a recent letter of complaint addressed to Caribbean airline, LIAT, published in BVI Beacon, a newspaper in the British Virgin Islands , has been getting a lot of attention lately after Virgin mogul Sir Richard Branson gave it his personal stamp of approval. 

Branson wrote a blog post about the letter, calling it "brilliant." He then proceeded to tweet the link to his 3 million followers. Since then it's been shared exponentially.


Written by frustrated passenger, Arthur Hicks, the letter reads as follows:

Dear LIAT,

May I say how considerate it is of you to enable your passengers such an in-depth and thorough tour of the Caribbean.

Most other airlines I have travelled on would simply wish to take me from point A to B in rather a hurry. I was intrigued that we were allowed to stop at not a lowly one or two but a magnificent six airports yesterday. And who wants to fly on the same airplane the entire time? We got to change and refuel every step of the way!

I particularly enjoyed sampling the security scanners at each and every airport. I find it preposterous that people imagine them all to be the same. And as for being patted down by a variety of islanders, well, I feel as if I've been hugged by most of the Caribbean already.

I also found it unique that this was all done on "island time," because I do like to have time to absorb the atmosphere of the various departure lounges. As for our arrival, well, who wants to have to take a ferry at the end of all that flying anyway? I'm glad the boat was long gone by the time we arrived into

Tortola last night - and that all those noisy bars and restaurants were closed.
So thank you, LIAT. I now truly understand why you are "The Caribbean Airline."

P.S. Keep the bag. I never liked it anyway.

 
Read more on:    travel international
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