Loud phone talkers next bane of air travelers?

2013-11-26 10:52

Man talking loudly freaks fellow passengers out

2013-11-15 14:40

Watch this cringe-worthy video of a man annoying fellow passengers as he talks loudly over the phone while waiting for his flight to take off. WATCH

New York — Airline passengers have already been stripped of their legroom, hot meals and personal space. Now, on American flights, they might also lose their silence.

The Federal Communications Commission is considering lifting its longtime prohibition on making phone calls on airplanes, saying it is time "to review our outdated and restrictive rules."

But for many passengers, that would mean the elimination of one of the last sanctuaries from our hyper-connected world. Everybody wants the ability to stay connected while traveling, but nobody wants to be trapped next to some guy yapping away during an entire long flight.

"The only way I'd be in favor of this is if the FCC mandated that all those who want to use their cellphones must sit next to families with screaming children," said frequent flier Joe Winogradoff.

Most Middle East airlines and a few in Asia and Europe already allow voice calls on planes. Passengers' phone signals are either relayed via a satellite or through a special "picocell" to the ground. Voice calls technically can be made on some U.S. planes today via satellite, but airlines block providers such as Skype, in part because they fear it will eat up the limited bandwidth.

Amtrak and many regional American railways have created quiet cars for those who don't want to be trapped next to a loud talker. It's not hard to envision airlines offering "quiet rows," although there will probably be an extra fee to sit there. Hopefully, they'll be more effective than the old smoking and non-smoking sections.

One flight attendant union has already come out against any change, saying that a plane full of chattering passengers could lead to arguments and undermine safety.

Passenger Kai Xu had another concern: What's going to happen to the already limited bathrooms on the plane?

"Are they going to become the telephone booths for those who want to talk on the phone in private?" he said.

Not everybody hates the idea. Craig Robins, a lawyer who flies close to 161 000 kilometers a year, said a relaxation of the ban would be "a mixed blessing."

"Having the ability to communicate with my office, my family and my friends, especially for making necessary plans for airport pickups and meetings on the day of arrival, is invaluable," he said. "Of course, the downside is with the inconsiderate flier who is oblivious to how loud he or she is talking. That is what will drive us crazy."

Within hours of the FCC's announcement, the cellphone industry voiced its support. Airlines already charge for Internet access. It's not too much of a stretch to imagine them charging for phone use.

Allowing calls isn't so much a safety issue as one about what is socially acceptable.

"There are simply far too many people who consider themselves too important to stop talking as a courtesy to other passengers, especially when, given airplane background noise, they'll probably have to talk louder than usual," said Benjamin Stolt, who flies nearly 322 000 kilometers a year.

Ultimately, it might be left up to the airlines to decide.

American and United Airlines said they would wait for an FCC decision and then study the issue. Delta Air Lines was much more firm, saying passenger feedback for years has shown "overwhelming" support for a ban.

JetBlue and Southwest also noted a desire for silence, but added that tastes and desires change.

"If everyone starts doing it and it becomes culturally acceptable, we'd have to consider it," said Southwest Airlines spokesman Brad Hawkins. "But no one thinks it's a good idea."

News24 Travel recently posted a video taken by 2oceansvibe's Seth Rotherham on a Johannesburg - Cape Town flight of a man having a loud phone conversation a few minutes before take-off. We asked our readers what they thought and many were of the opinion that it doesn't really bother them. However, what if you had to sit through several hours of this happening all around you on a flight?

Tell us your thoughts in the comment section below, or send us your opinion to info@news24travel.com 


AP writers Joan Lowy in Washington, David Koenig in Dallas and John-Thor Dahlburg in Brussels contributed to this report.


Scott Mayerowitz can be reached at http://twitter.com/GlobeTrotScott.

Read more on:    flights  |  air travel  |  travel  |  travel international

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