'Over R100k in jewellery missing after cabin bag stowed'

2014-02-13 13:29

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News24 Travel reader, Celeste Snyders, contacted us to share her story in response to the piece detailing alleged baggage tampering captured on camera at Cape Town International Airport. 

Watch video here
 
"Last year, on 18 June, my hand luggage was taken in by the air hostess as the overhead compartments were full. Inside was all my mother's jewellery (we were returning from her funeral). When I opened the bag I found that all the jewellery had been stolen (over R100 000).

I reported the incident and provided them with quotes for replacement, but the claim was declined as it was not their policy to replace jewelery.

As we were just returning from the funeral, I haven't had the time to insure the jewelery.

Even though the jewelery could never be replaced as some of the items were antique, it was still a disappointment that no refund was even considered."

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PLEASE NOTE: MyTravels is a user-generated section of News24Travel. The stories here come from users and may not necessarily reflect News24Travel's views and opinions.
Read more on:    travel south africa  |  lifestyle

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