News24

Air France asks passengers for fuel cash

2012-08-17 16:22

Paris - An emergency layover in Syria's capital was bad enough. Then passengers on Air France Flight 562 were asked to open their wallets to check if they had enough cash to pay for more fuel.

The plane, heading from Paris to Lebanon's capital, diverted amid clashes near the Beirut airport on Wednesday. Low on fuel, it instead landed in Damascus, the capital of neighbouring Syria, where a civil war is raging.

An Air France spokesperson explained on Friday that the crew inquired about passenger cash only as a "precautionary measure" because of the "very unusual circumstances". Sanctions against Syria complicated payment for extra fuel.

He said Air France found a way to pay for the fill-up without tapping customer pockets - and apologised for the inconvenience.
The plane landed safely in Beirut.

Comments
  • goyougoodthing - 2012-08-17 17:04

    Not surprised, Air France is 5 kinds of crappola

  • trevor.leon.5 - 2012-08-17 17:38

    do they take plastic?

  • sandor.l.varga - 2012-08-17 18:23

    Fly SAA. Hahaha. Just joking.

  • refiloe.shikwambana - 2012-08-17 18:47

    Kwakwakwakwa.

  • tommo.too - 2012-08-18 02:54

    My advice is NEVER fly Air France. Its a nightmare experience

      Gerda Malherbe - 2012-08-19 17:55

      Excellent food, though

  • marissa.vanderwalt - 2012-08-30 20:32

    Air France/KLM decided that Dawid is a "stretcher case" and now the airfares are astronomical and absolutely impossible to afford : " Hi Marissa; I’m so sorry for giving you this news, I do however understand where you are coming from, but the airlines have rules and regulations that they have to abid with and they cannot make exceptions, I know this is not really what you want to hear. They gave me a quote of ZAR29800 for Dawid x 6 = ZAR178 800 then the paramedic would have to also pay full fare, so its just not worth going with this option. I will contact BA in the morning and see what we can do" I got this mail from the agent that is bending her back trying to help me. There was an article in the Beeld yesterday with a similar case, also Air France trying to force a stretcher on the passenger. They went and complained on the Air France/KLM FB page and the problem is sorted. I am going to try and find the page and then share the link with you - please will you help me, the bad publicity is the last thing any company needs, and it just might bring some sense into their minds..

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