Heathrow owners create new snow plan
London - The owner of London's Heathrow airport says it will spend £50m to improve its response to heavy snow and other emergencies.
The announcement on Thursday followed publication of an independent review of the problems in December that stranded thousands of passengers as operations ground to a halt at Europe's busiest airport.
The independent review concluded that Heathrow wasn't fully prepared for the heavy snow that fell on December 18-23, and communication failures within airport owner BAA Ltd and between BAA, airlines and passengers made problems worse when the snow hit.
BAA says it intends to present its new resilience plan to airlines and regulators next month.