Heathrow queues give 'terrible impression'

2012-04-30 15:02
London - London Mayor Boris Johnson said on Monday the lengthy queues at London Heathrow were giving a "terrible impression" of Britain as a spat between the airport's owner and border officials deepened.

Passport control queues of up to two hours were reported last week at the world's busiest international passenger airport, which will be the main gateway for the 2012 London Olympics that get under way on 27 July.

Johnson wrote to Home Secretary Theresa May to voice his "serious concern" about the difficulties at Heathrow, where Border Force officials and the air hub's owner and operator BAA have rowed over the passport queue problems.

The mayor said the delays gave "a terrible impression of the UK" and it was unfortunate that Britain's main port of entry was "gaining such a poor reputation".

The mayor, who is standing for re-election on Thursday, said he was looking forward to "hearing what measures the Home Office and the UK Border Agency plan to take in order to rectify the situation both for the Games and for usual passenger numbers".

Meanwhile The Daily Telegraph newspaper, citing e-mails, reported that the Border Force tried to stop BAA distributing leaflets at Heathrow telling passengers they "deserved a warmer welcome" and informing them how to complain to the Home Office.

Passengers waited for up to an hour at the airport on Friday to go through border control, while there were two-hour queues on Thursday for passport holders from outside the 30-country European Economic Area.

Join the conversation!

24.com encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions.
Read more on:    air travel

24.com publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
Comments have been closed for this article.

Inside News24


Rugby World Cup 2015

All the action from the 2015 RWC, including live coverage of all 48 matches, breaking news, fixtures, results, logs - and much more!


Rugby World Cup 2015

No England contact for White
LIVE: Springboks 0-0 USA
Boks: Coenie ‘worst dresser’
Think Tank: Why are the minnows so much better?
Traffic Alerts

Relationships and significant connections may play an important role in your day today. Let the warmth of the Leo moon inspire you...read more

There are new stories on the homepage. Click here to see them.


Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.


Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.