News24

McDonald's pulls ad after pit bull outrage

2012-02-07 10:45

Los Angeles - McDonald's has apologised and pulled an ad that said eating a Chicken McBite was less risky than petting a stray pit bull, shaving your head, naming your son Sue or giving friends your Facebook password. It enraged pit bull owners and their supporters.

The radio ad for Chicken McBites only ran for a few days in the Kansas City area before the complaints started. The campaign against the ad circulated on social media sites, and the apology was delivered the same way. People who called a well-publicised toll-free number got a recorded apology.

"The ad was insensitive in its mention of pit bulls. We apologise. As soon as we learned of it, we tracked the source and had the local markets pull the ad immediately. We'll do a better job next time. It's never our intent to offend anyone with how we communicate news about McDonald's," Ashlee Yingling, spokesperson for McDonald's Corporation, said on Monday, quoting from the apology.

"I found it extremely offensive and reckless," said Rachele Lizarraga of Sacramento. "Why would you try to promote the safety of food?"

Lizarraga, who owns a pet-sitting business and is social media co-ordinator for Chako Pit Bull Rescue, started a Facebook page called "Pit Bulls Against McDonald's", launched an online petition calling for an end to the ad and started one of many Twitter threads.

Many of the 8 200-plus people who liked the Facebook page said an apology wasn't enough - they wanted a donation to some pit bull organisations and a McDonald's ad featuring a pit bull.

Stupid marketing

Others thought the apology was enough.

"We are just asking them to promote positive pit bull imagery. We are not asking for donations. I don't think that should be a demand," Lizarraga said.

"It was stupid marketing, playing into the media hysteria about pit bulls," she added.

"The McDonald's response was immediate, unambiguous and apologetic - not sure what more anyone could ask. I'll soon be ordering those McBites, and likely lovin' it," radio host and syndicated pet columnist Steve Dale wrote on Sunday.

The campaign against the ad built swiftly and fiercely on Friday. Then the ad disappeared, except on YouTube and online.

It was not a national radio ad, Yingling said. "Working with the local market, we took immediate action to pull the ad and apologised for the mistake," she said.

Customer care


She did not say if McDonald's would be making any pit bull rescue donations or making an ad with a pit bull.

"I am pleased that they pulled the ad after their customers spoke out about it. Not all companies listen so closely to their customers so I appreciate that they did - and so quickly," said Stephanie Filer, communications manager for the Animal Rescue League of Iowa and a member of ARL Pit Crew Club.

She posted an illustration, showing a box of McDonald's Chicken McNuggets and a pit bull laying on its back with the caption "Which is safer? Eating this? Petting this?"

She also posted a photo of herself and her pit bull named Freedom with a word bubble describing the ad. It read: "Hey McDonalds - I created an ad on Facebook that went viral today, on behalf of the ARL Pit Crew Club because my pit bull was a STRAY."

Comments
  • David - 2012-02-07 11:04

    Sheesh, and I thought the SA public lacked a sense of humour!

      Irené - 2012-02-07 13:04

      Maybe you would sing another tune of you lived in a country where some places force owners to give up their dogs based solely on their breed. This is actually a big problem in the US and ignorant comments like yours and below does not help the situation. Just 2 weeks ago, a soap actor committed suicide after being so guilt ridden for putting down his pit bull due to pressure from the condo owners. What a sad story... No one seems to get the irony that Mc Donalds actually indirectly admits that their food is dangerous. I cant believe anyone still eats from this terrible company after the documentaries and research exposing their animal cruelty, and terrible food standards. Ignorance all around it seems.

      David - 2012-02-07 13:28

      "Maybe you would sing another tune of you lived in a country where some places force owners to give up their dogs based solely on their breed" Would you care to elaborate? Please include examples of the breeds in question. Your assumption of my ignorance is interesting, as is your belief that my (perceived) ignorance has any effect on what is happening with dogs on the other side of the planet. Please elucidate. "Just 2 weeks ago, a soap actor committed suicide after being so guilt ridden for putting down his pit bull due to pressure from the condo owners." Excuse my French, but CRAP! It may have been a factor, but certainly not the only factor and the cause of the suicide. I do however agree with you re the standard of the chow to be had at MickyD

  • David - 2012-02-07 11:06

    These pitbull supporters a tad touchy, methinks

  • Luke - 2012-02-07 11:13

    seriously... wtf, get a life!

  • Shistirrer - 2012-02-07 11:17

    The ads hurt the pit bulls' sensitive feelings, well, only those pit bulls who can read. This is taking PC a bit far!

  • kerrimg - 2012-02-07 11:19

    nope americans are touchy

  • Peter - 2012-02-07 11:45

    Someone should let some pitbull dog's loose on these pitbull owners.

  • Shirley - 2012-02-07 12:19

    McDonalds seems to have a thing about dogs! In S.A. they dont allow guide dogs and now they have an ad with a dog problem. They are all barking mad!

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